How to restore the fluorite cloud video downloaded by Samsung mobile phone when it stops?

The following actions are recommended:

1. Turn the machine on again.

2. Go to phone settings-Application Manager-Download-Click on the problematic application-and try to clear the data.

3. Uninstall the client reinstallation attempt

4. Has the attempt to update the version of the mobile phone system improved?

5. Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore factory settings (enter phone settings-reset-restore factory settings).

If the problem cannot be solved after returning to the factory, please send the mobile phone to the nearest Samsung service center for testing and further processing.