What should I do if I can't receive SMS on my vivo phone?

If the mobile phone can't receive the short message, it can be handled in the following ways:

Situation 1: Some short messages cannot be received.

1. Enter the information app-circle icon in the upper right corner-harassment information interception-blacklist management-number blacklist. If the number is blacklisted, incoming calls and messages will be blocked.

2. Some security management software will intelligently filter the received SMS, so it is recommended to uninstall the application. These software lists are generally named as "XX housekeeper" or "XX security assistant";

3. If you just can't receive the short message from Apple's mobile phone, you can receive the information from other mobile phones. It may be because your mobile phone number was bound to an Apple device before, and the other party sent you an iMessage instead of an ordinary SMS. Please refer to Apple's official instructions to unbind the mobile phone number from the Apple device. The specific steps are subject to Apple's official instructions.

4. Ask the other party to use the test message, such as sending: Hello, thank you, etc. , check whether it can be received normally. If it can be received normally, it means that the text message sent before may contain sensitive words.

Situation 2: All short messages are not received.

1, you can try to switch flight modes, or restart your phone after triggering the network and try again.

2. The third-party SMS App may have compatibility reasons, so it is recommended to use the SMS App that comes with the system. Go to Settings-Applications and Permissions-Rights Management-Permissions-Default Application Settings-Information and set it as Information.

3. It is recommended to put the SIM card on other mobile phones to receive SMS test. If you still can't receive the SMS, it is recommended to consult the operator's customer service.

4. Go to Settings-System Management/More Settings-Backup and Reset/Restore Factory Settings-Restore all settings and follow the onscreen instructions.

Note: Simply operating "Restore All Settings" will not delete any data or media files, but only restore all settings of the phone. Some third-party application accounts need to log in again. Please make sure that it will not affect the use of the software before operation. For the sake of data security of mobile phone, it is recommended to back up the data of mobile phone in advance before operation to prevent loss.