My Samsung GTS5570 mobile phone has been replaced with a new mobile card, and I can't find the newly received SMS in my inbox.

Hello, thank you for choosing Samsung products. Sorry for the inconvenience caused to the product!

According to your description, I suggest you try the operation according to the following steps:

1. Settings-Applications-Application Manager-All Information-Clear Data.

2. Back up mobile phone data (phone book, SMS information, multimedia materials, etc.). ) and restore the phone factory settings: Settings-Reset.

(or Privacy)-Restore factory settings.

If the problem is not solved, it is recommended that you take the purchase invoice, maintenance card and mobile phone to the local Samsung service center for the project to handle.

I will test your mobile phone for you (I suggest you contact the service center before you go).

Service center query page:

/support/location/supportservicelocation . do？ Page = service. Location and place. cid = cn _ PPC _ support _ service _ repair net _ 120522

I hope the above answers can help you, thank you!

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