How does JD.COM cancel the order and how does JD.COM cancel the payment order?

How does JD.COM cancel the payment instruction?

1. Open the order details. If the goods under the order tracking have not been delivered, please click? Cancel the order? .

2. Besides, find it in the front desk help center of JD.COM Mall? Cancel the order? , click to enter the order interface, and then select the corresponding order cancellation.

3. When canceling the order, if the goods have been sent or are on the way to the destination, you cannot cancel the order online. You can only call JD.COM customer service to stop the order.

4. You can also use online customer service to apply for canceling the order. When the customer service is busy, you need to wait patiently. Online customer service is not as flexible and convenient as manual customer service.

5. Matters needing attention for 5.JD to cancel the order

(1) After submitting the order cancellation application, the system will confirm the location of the package, and you will get a refund after the interception is successful. If the cancellation of the order fails, the order will continue to be sent to you, and you can sign or reject the order as needed.

(2) If the order includes gifts, price increases, full discounts, coupons, packages and other promotional products, if the main product order is cancelled, the related promotional products will also be cancelled.

(3) The sub-orders of the split order are cancelled: when the total amount of the remaining non-cancelled sub-orders meets the freight conditions, the sub-orders will not be charged with freight; If the total amount of the remaining uncancelled sub-orders does not meet the freight conditions, the customer will be charged 600 Jingdou or 300 Jingdou as the freight after all the sub-orders are completed (if there are not enough Jingdou in the user's account, the sub-orders will be cancelled together).

6. Note: If the sub-order has been completed, the cancellation of other sub-orders will not be associated with the cancellation. The system will judge whether the remaining sub-orders meet the free shipping conditions. If not, the corresponding green beans will still be deducted. If the JD amount in the account is insufficient, the deduction is negative.