1 15 failed to get the playback information.

Unsupported file format: Please confirm whether 1 15 supports the video file format you want to play. Some specific video formats may not be played directly. You can try to download the video file locally and then play it with a suitable media player. Lack of plug-in or decoder: If the video file is encoded or compressed in a specific way, the device may need the corresponding decoder or plug-in to play normally. Please check whether the appropriate decoder and player plug-ins are installed on the device.