Network trolls are serious and pollute the Internet environment. Many parties are working together to rectify the online order. What do you think about this?

“As long as customers need it, any amount of views can be generated” “Specialize in producing popular articles to create hits.” Internet trolls create false traffic, which not only harms the rights of users and the interests of the platform, but also harms the Internet ecosystem. Experts believe that in order to attack and manipulate network criminal activities and deeply clean up online order, we must squeeze "moisture" from the network navy and create a safe, clear, and orderly network environment for netizens.

There is a lot of chaos in "post-posting": A student with a different name in Shenzhen City, Guangming, discovered that negative information about her was spread on the Internet, using both pictures and texts, and "the words were correct." When she contacted the moderator who posted the false article to delete the post, the other party demanded a deletion fee of 2,200 yuan. After investigation by the police, it was found that this company with a network of navy sites has a comprehensive cooperation and organizational structure. It maliciously fabricates false information on the Internet, derogates moral character, harms honor, and causes the parties to be subjected to reality coercion in life and study, and then the criminal gang also "paid for additional information." "Post" to seek illegal advantages.

From chatting in forums and post bars, to brushing votes and click rates, and now some platforms rely on methods such as "account maintenance" and "control reviews" to provide departments and enterprises with paid ticket brushing, Services such as paid likes and paid brushing have a long history of collecting "Navy". The "Internet Navy" concocts false information. With so many people involved and the amount of money involved, the dangers cannot be underestimated. Taking the gray industry of "paid post deletion" as an example, there are online public relations that attract customers, post deletion agencies that introduce customers, and website administrators, hackers, moderators, etc. who delete posts. Create a complete "property chain".

It is reported that mature "online trolls" are roughly divided into two types, one is a robot account, and the other is a real person account. Most of the real-person accounts are operated behind the scenes by some part-time network personnel, and the number is very large. Robot accounts are registered through email and mobile phone numbers, and AI "floods" have even appeared on some platforms. Many netizens said that cyberattacks have seriously polluted the Internet environment, online shopping reviews prevent buyers from seeing the true price of goods, and the false information contained in a large number of "hot-selling articles" infringes on the correct rights of the parties concerned.

The gray “industrial chain” is not the only one that has been repeatedly banned: among the top ten anti-pornography and anti-illegal cases announced by the National Anti-Pornography and Anti-Illegal Affairs Office, the case of Anqing, Anhui and Anqing Internet trolls deleting posts for profit was clearly listed. In this case, the Anqing Municipal Public Security Bureau arrested 28 paid post deletion agencies and black website “webmasters” who specialized in publishing negative posts, shut down 122 illegal websites, and dealt with more than 200,000 negative posts. 14 principal criminals were sentenced to fixed-term imprisonment on suspicion of blackmail, illegal management and other crimes.

Many similar cases show that cyberattacks carry out criminal activities such as fabricating false information, defamation attacks, illegal promotion, illegal deletion of posts, etc., harming the Internet ecology, disrupting normal social order, and violating the "Criminal Law" and "Order". Control and Punishment Law and other relevant laws and regulations. Both practitioners and their clients need to bear legal liability. However, a series of technical and practical difficulties have led to repeated bans on the Internet.

In an interview with a reporter from the original newspaper, Pan Helin, executive director of the Institute of Digital Economy of Zhongnan University of Economics and Law, said that in terms of marketing, communication and personality shaping, online trolls can play a role in "setting the rhythm" and The role of changing the direction of discussion is that in a competitive market, since the information is not symmetrical, this kind of persuasive and leading information plays an important role in brand value and market marketing. In addition, in the era of digital economy, traffic represents revenue, and a considerable number of market entities are willing to pay for it, giving the gray "industry chain" of the Internet navy a market space.

The grassroots police also discovered during the investigation that some network platforms provide rebates for the traffic attracted by social account accounts. However, there are still situations where investigation and supervision are not timely and thorough regarding the content they publish. Guide the network The navy can take advantage of this opportunity and profit illegally. At the time of the attack, some criminals had a strong sense of anti-detection. After the leased server expired, the false information and data on the server would be automatically deleted, making it difficult to obtain evidence and investigate.

Multiple parties work together to clean up online order: the Internet is not a lawless place, and we must show our sword to the Internet navy according to regulations. Experts believe that relevant departments should urge Internet companies to strengthen technical identification of malicious accounts and content, and increase the intensity of blocking and punishment; on the other hand, they can promote the establishment of a multi-department, cross-regional information sharing system and ** The same investigation and punishment system creates a synergy of supervision.

Some Internet companies have already launched a counterattack against the Internet trolls. The relevant person in charge of Zhihu said in an interview with the original reporter that as a knowledge content platform, Zhihu is well aware of the importance and necessity of clean network space. In addition to taking measures such as warning, banning, and permanently deactivating accounts for online trolls, Zhihu introduced artificial intelligence technology and has since continued to upgrade and iterate. Now, 96% of all discordant and even violent content on Zhihu, including offense, curses, weirdness, etc., can be quickly and accurately identified and filtered by algorithmic robots. The illegal, sensitive information and junk advertising information posted by a large number of users are processed by intelligent robots.

“Internet companies cannot just focus on traffic and popularity and leave their responsibilities aside.” Some netizens believe that Internet companies should further improve the user registration information and published content inspection system, and strengthen control from the source. Pan Helin believes that it is far from enough to maintain relevant legal measures through a comprehensive network. If you cannot hold individuals accountable, you will not be able to build the authority of the law. Therefore, the refinement and completeness of Internet platform access information is of great significance for network accountability. For example, network accounts should be bound to phone numbers, ID cards, units, etc. This is not only the social responsibility that the platform should bear, but also essential for the platform's own management and in-depth development.