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Personal half-year work summary template model essay
Template model for personal half-year work summary 1
Half a year has passed before you know it. With the support and help of company leaders and colleagues, I kept learning theoretical knowledge, summed up work experience, strengthened my self-cultivation, strived to improve my overall quality, strictly abided by various rules and regulations, and performed various duties of my post. Now I will summarize and report my work in the past six months as follows:
I. Work attitude
I love my job, can treat every job correctly and seriously, and have a high sense of professionalism and ownership, abide by labor discipline, make effective use of working hours, and ensure that the work can be completed on time.
Second, the business ability
Do more and learn more: I just arrived in the company, and this job is a new challenge for me. But in order to get started as soon as possible, I am not afraid of trouble. I asked my leaders, learned from my colleagues and explored my own practices. Be familiar with the work done in a short time, make clear the procedure and direction of the work, improve the working ability, form a clear working idea in the specific work, be able to carry out the work smoothly, and finish the work skillfully and successfully. Communicate with other sales staff frequently, analyze the market situation, existing problems and solutions, so as to improve together.
Thirdly, in order to improve our service level, I personally think we should provide more humanized services.
Reservations should be polite, polite, modest, concise, neat, generous, considerate and considerate when speaking and answering the phone, and develop the habit of using "hello", "please wait a moment", "please rest assured" and "have a nice trip", giving people a sense of intimacy and spring breeze. Every phone call, every confirmation, every quotation and every explanation should be full of sincerity and enthusiasm to show our service attitude, express our confidence and show our strength. Reply to emails and faxes, literally clean, clear and beautiful, concise, accurate, distinctive and standardized in format. In order to win each other's goodwill, in exchange for each other's trust and cooperation
We know that the company's interests are above everything else, and we will enhance employees' sense of ownership. Everyone will make efforts to increase income and reduce expenditure. Understand a simple truth, the company and employees share the same fate, the company's development can not be separated from everyone's support, and everyone's interests are reflected through the company's growth. In the tourist season, everyone's efforts have also been rewarded, which has strengthened our determination to work harder and achieve better results.
Looking back on my work in the past six months, I have successfully completed my work. It is the cultivation of the company, the care and education of the leaders, the support and help of my colleagues, the tolerance of my shortcomings and mistakes, and the teaching of me to be a man and do things that have made me who I am today. In the future, I will cherish, study hard, work hard, faithfully fulfill the purpose of being a man and doing things, and do my part for the development of the company on the stage given by leaders and colleagues. In the future work, I will work harder and "make further progress"!
The template model of personal half-year work summary Part II
The first half of _ has quietly left, and the second half has entered our field of vision. Looking back on the work process in the first half of the year, there are ups and downs in general. Recall that I started my job in _ _ _ _ _ _ _ _ _ _ _, and have been working for 1 year. In the first half of this year, the whole working state has been on the right track, and we have a more comprehensive understanding of the anti-counterfeiting label industry. Successful customers are also accumulating over time. At the same time, every time I successfully cooperate with customers, it is an approval of my work and reflects my work value in this position. But on the whole, I still have a lot to improve myself. The follow are my shortcomings sum up this year:
First, communication skills are not available.
I contact different customers every day, but when I communicate with them, my speech is not concise enough and complicated. The ability of language organization and expression needs to be improved.
Second, the follow-up service for customers who have already cooperated is not in place.
Seeing that the number of successful customers is increasing gradually, although there are few big customers, I am still doing my best to protect every customer with my heart, so as to achieve the goal of changing from an intentional customer to a real customer. Although the customer has signed it, everything felt fine before. In fact, this idea is very immature. Later, after several months of work, both Mr. Dai and Mr. Hu focused on the maintenance of old customers. I really feel that it is difficult to develop a new customer, but it is actually relatively simple for a successful customer. For example, if I have _ old customers, as long as they are well maintained, I will definitely think of Zhou Xiao who won the first fake in the process of turning over documents in the future. Then this will not only create profits for the company, but also be a kind of work recognition for yourself. So I must take a long-term view.
Third, customer reports are not well organized.
For our industry, there is a peak season and a low season. In the low season or near the holiday, we should make a summary of greeting customers, but I am not good enough in this respect. Indeed, reports are the seeds of hard work every day. Over time, you need to manage carefully, otherwise how can you bear the fruits of victory? Only through a clear statement can the leader know my work status and gains today, and then make targeted corrections and guidance. I also make a complete and detailed report every day, and I can also make a clear and instructive work summary and future work plan every day, so that my work is more targeted and purposeful. Then it's more like a duck to water.
Fourth, the number of new customers is small.
The successful customers I cooperated with this year mainly found customers through telephone sales, online customer service and other channels, but few customers were really found, which deserves my careful consideration. Part of the reason is that I never let go of any customer who has a strong intention to contact our company actively, so I spent most of my time contacting telemarketing customers, ignoring the intended customers I contacted. However, the number of new customers I have developed this year is small, and it should be improved well next year. I will make a plan next year to make my time allocation reasonable. Achieve the effect of two mistakes.
To sum up, the above points are my shortcomings in this year's work, and I will improve them in my future work. There is a saying: smart people don't fall down twice in the same place. Of course, everyone wants to be a smart person, so I won't make the same mistake again and try to do better. I hope the company leaders and colleagues will supervise me together. A person is not afraid of mistakes, but he just doesn't know how to correct them, and I will make mistakes to correct them and turn my shortcomings into my own advantages.
In the first half of this year, the work content changed little. The main job responsibility is telemarketing, which, as the name implies, is the sale of transactions by telephone. In the past six months, I have communicated with customers mainly through the internet and telephone in the company. At work, it sounds like sitting in the office every day, making a few phone calls or contacting customers through customer service. This is very simple, but there is still a lot of work. Deal with different customers every day, and leave a very good impression on customers through their own language at the first time. In order to make customers trust the quality of our products more, besides the company's quotation, what is more important is a service. Let customers feel that Tongying Anti-counterfeiting Company is a big enterprise with a good service team, just like enjoying the process, turning the business atmosphere into a friendly exchange between friends. And let customers with strong intentions think of it for the first time, and think of cooperation with Tongying anti-counterfeiting company. These are closely related to their efforts, and as salespeople, they should have a very keen sense of smell and feel the needs of customers at the first time. For customers with strong intentions, in addition to telephone greetings, SMS greetings and _ _ greetings, they also need to have a work enthusiasm to infect customers, so that customers can feel my sincerity from their own actions. Then I believe that the number of customers will gradually accumulate.
Personal half-year work summary template model essay 3
I have been in the company for half a year. In the past days, I was mainly responsible for the core technical fields, the expansion design and construction and maintenance of the information center computer room, the construction and project management of the newspaper information system, the design and research improvement of the network and network security, the innovation of technical management, and assisting in promoting the integration of information production of the newspaper group. I strictly performed my personal duties, studied hard and worked hard, and successfully completed my own work and the tasks assigned by the leaders.
First, good ideological and political performance
My principle in dealing with people is "study hard, work hard, be an upright person and live a happy life". I am strict with myself, work hard, treat others sincerely, and match my words with my deeds. Law-abiding, modest and prudent, decent style, with good ideological quality and professional ethics. Actively demand progress, unity and friendship, courtesy and integrity.
Second, weight-bearing exercise, encourage and tap the potential, and better complete the work.
1. The computer room platform of the Information Center of Newspaper Group runs safely, without major accidents, and the work is carried out in an orderly manner. The overall network and system of the Group are operating normally, and the construction level of the information room has reached a new height. The safety factors of air conditioning and ventilation system, emergency lighting system, fire fighting system, UPS power distribution system in computer room and lightning protection and grounding system in computer room have been further improved.
2. Integrate the newspaper system, improve the management process, and gradually upgrade the newspaper editing process system, which provides reporters with convenient and fast full-text retrieval function. The research of newspaper advertising system makes the advertising management mode computerized, scientific and standardized, and the advertising data is more accurate, complete and safe. The implementation of the publishing system of the newspaper group has greatly promoted the process and scale of the newspaper's independent publishing, and developed the performance appraisal management system of the newspaper for counting the performance of journalists and editors.
3. Create a group domain. System, editing database system, file server system, UPS uninterruptible power supply monitoring system, and at the same time assist in the design and implementation of centralized financial management and monitoring, and gradually improve the integration of financial management.
4. Assist in the construction of the Group's digital newspaper building, supervise and improve the distribution center on the 3rd floor, the structured wiring subsystem in the 8th floor and the business newspaper on the 7th floor, improve the stability of the network system, change the regional demand, make the network gradually mature, and complete the network access in 22 townships. The integrated operation of the system and the newspaper center has been transferred to multiple branches.
5. Establish an online anti-virus defense system, which is linked with hardware anti-virus wall to reduce network security risks and improve network security.
Third, strengthen the sense of responsibility, carry forward the spirit of struggle, and enhance the sense of pioneering and innovation.
Fourth, constantly strengthen theoretical study and expand knowledge.
Personal half-year work summary template model essay 4
How time flies! I have worked in the hotel catering department for half a year in a blink of an eye. According to the work arrangement of the catering manager, I am mainly responsible for the daily operation of restaurants, bars and stewards in this department and the training of this department. The work in the first half of this year is summarized as follows.
As the head of the catering department, I also entered a brand-new working environment, in a brand-new environment. All work will start from scratch, and many things will be explored while doing, so that they can be comfortable in their work. I know I'm playing a connecting role and coordinating the left and right. What I do every day is also trivial work. It is my important task to straighten out the relationship as soon as possible and put myself into my work. It is my duty to fully cooperate with the daily work of the supervisor, which requires us to have a strong sense of work, a correct attitude, rapid work efficiency and comprehensive efforts.
Reception is generally an important VIP reception, and there must be no mistakes in the process of service. This requires us to do our best in all aspects and think of any possible problems. In order to serve food smoothly, you must be fully prepared before meals and often check it several times. When guests eat, the floor and patio should be closely coordinated, and the speed of serving is also very particular. We will attach great importance to every reception, record the dining habits of the leaders and their preferences for dishes in case of emergency after eating, so as to facilitate targeted service at the next meal.
Our service is embodied in humanized service, striving for perfection and creating a feeling of being at home for our guests. I have less experience now, and I still have a lot to learn. Sometimes there are mistakes in my work, and I will take them as a warning. If I want to get good grades, I must rely on myself and redouble my efforts. Unify the service standards of all departments, establish the standards and basis for training, inspection, supervision and assessment of all departments, and standardize the service operation of employees. At the same time, according to the service requirements of the VIP room, the service reception process of the VIP room is compiled, and clear and detailed regulations are made from the aspects of customer reception, language requirements, dinner service, wine promotion, hygiene standards, article preparation, environmental layout, audio-visual effect, energy saving and so on, which promotes the service quality of the VIP room.
Over the past six months, through my unremitting efforts, I have been recognized by the leaders and completed a role change. Try to cooperate with the supervisor to do a good job in floor management, and based on the principle of seeking truth from facts, report the situation. The conference reception task in our hotel is rather heavy. In the first half of the year, we received many _ _ _ _ important guests. However, due to various reasons, there is a frequent shortage of room service personnel, which requires us to strengthen our work consciousness, pay attention to speeding up the pace of work, improve work efficiency, and strive to avoid omissions and mistakes comprehensively and accurately.
Personal half-year work summary template model essay 5
The year of 20__ is an important critical moment for our Shanghai latex factory. Under the leadership of the superior company, the factory director's office and the factory party Committee, the land replacement, new factory construction and enterprise relocation of enterprises are proceeding in an orderly manner. In the first half of the year, our technology development center.
(1) (2) all the staff of our department have done some work from the overall interests of the enterprise and combined with the characteristics of our department, mainly in the following aspects:
I. Basic work
1. Complete the instrument part of two new dry electronic detectors, and improve some unreasonable parts of the original instruments to ensure the advanced and reliable detection of the new machines.
2. Cooperate, support and serve the workshop. Assign special personnel to participate in the daily maintenance of the instrument part of the old packaging machine and electronic inspection machine in the workshop and the FM control part of the production line to ensure the integrity of the production equipment.
3. Cooperate with factory departments to discuss the quality of condoms and put forward some constructive suggestions.
4. Measurement, mapping and manufacturing of electrical testing equipment. Due to the incomplete drawings of the existing electrical inspection equipment, we have carried out on-site equipment mapping, and then supplemented and improved the original drawings to guide the construction site.
Two. Assist the relocation team.
1. Prepare and provide some reference data for the layout of new factory equipment, and provide parameters and data for some equipment.
2. Make technical preparations for manufacturing new glove production linkage line, and visit and participate.
I watched the production equipment of several manufacturers in the same industry and had many discussions and exchanges with relevant personnel in the production workshop.
3. Prepare for enterprise relocation in the second half of the year.
Three. Work in the second half of the year
In the second half of the year, our technology development centers (1) and (2) will continue to unite as one, actively cooperate with the placement of departmental personnel, make preparations for the construction of new factories and the manufacture of new equipment, actively serve the workshops while testing and developing new products and materials, and work together with Qi Xin to continuously improve product quality and reduce costs.
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