Samsung smg7 109 mobile phone can't be opened after receiving the multimedia message, only indicating that it is downloading.

According to your description, I suggest you:

1. Check whether the mobile phone has downloaded the latest third-party software with SMS interception function. It is possible that the software is not compatible with the mobile phone. I suggest you try to uninstall it (Settings-Application Manager-Select Download-Uninstall).

2. Pull down the curtain at the top of the screen and try to open the data connection.

3. Try to reset the mobile phone access point: Settings-More Networks-Mobile Networks-Access Point Name-Menu-Reset to Default Settings.

4. Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings.

If the problem still exists, it is recommended that you take the three-guarantee certificate of your mobile phone to the nearest Samsung service center for testing. Please visit:

Welcome to Samsung service to make an appointment:

www.samsung.com.cn/pre-booking