How to query the security code

Consumers can see digital anti-counterfeiting labels on the packaging of products when they buy products produced by enterprises that have joined the digital anti-counterfeiting system. As long as the surface of the logo is uncovered or the coating of the logo is scraped off, you can see a group of passwords consisting of multiple numbers (16 and above). This password is unique and can only be used once.

If you call:

First dial the local anti-counterfeiting inquiry telephone number or the national unified telephone number, and then enter the anti-counterfeiting code from left to right and from top to bottom according to the telephone voice prompt. At this time, you will hear one of the following three different sounds:

1. The product you inquired is a product produced (distributed) by a factory, and it is a genuine logo. Please feel free to use. (At this time, the computer system will automatically record the time of the first inquiry. )

This voice prompt is: genuine, please make an inquiry first.

The number you inquired does not exist. Please check it carefully to prevent counterfeiting. The number you entered is XXX.

This voice prompt is:

A) Fake product (if you still hear this sound after checking whether the password entered is correct).

B) The password entered is incorrect (if you have checked that the password entered is incorrect, please re-enter the password).

3. The number you inquired has been inquired, and now it is invalid, so beware of counterfeiting. This voice prompt is:

A) Fake goods (if it is a product you just bought, you will hear this sound when you first inquire).

B) Check the genuine product again (if you have ever checked it).