On the protection of consumers' rights and interests

Tisch

Since 20XX, the city's consumer rights protection work has focused on the implementation of the new Consumer Law, focusing on com

On the protection of consumers' rights and interests

Tisch

Since 20XX, the city's consumer rights protection work has focused on the implementation of the new Consumer Law, focusing on commodity quality supervision in the circulation field, handling consumer complaints and reports, various special actions and consumer education guidance, and has achieved remarkable results in raising consumer awareness, improving social mechanisms, solving consumer rights disputes, strengthening market supervision, and cracking down on consumer violations. Effectively protect the legitimate rights and interests of consumers, improve consumption efficiency, create a consumption environment that is more conducive to protecting consumers' rights and interests, and earnestly safeguard consumer safety and market stability. In the first half of this year, we mainly did the following work:

First, do a good job in the popularization and implementation of the publicity and training of the new consumer law, and create a strong atmosphere for protecting consumers' rights and interests according to law.

First, in the practice of training and applying the new consumer law, firmly grasp the main features and new regulations of the new consumer law, and provide legal support for effectively safeguarding the legitimate rights and interests of consumers. The second is to carry out various forms of publicity and popularization activities of new consumer law. Through pre-meeting study activities, March, 15 activities, food safety publicity week, on-site consultation service, setting up publicity columns, distributing publicity materials, holding symposiums, setting up consumption classes, etc., new consumer law and consumption knowledge were popularized, consumers were guided to safeguard their rights and interests according to law, and operators and consumers' awareness of law-abiding operation was obviously improved. Third, the system has taken various forms to carry out the study and training of new consumer law, and organized relevant administrative law enforcement departments, operators and consumer representatives to focus on study and discussion, which has achieved remarkable results. Fourthly, the new Consumer Law was introduced into communities, shopping malls, markets, supermarkets, enterprises and scenic spots through the activities of "bringing consumers * into the grid management of communities" and 123 15 "five advances", and "point-to-point and face-to-face" publicity was carried out through consumer * service stations and consumer education demonstration bases, which was well received by consumers and enterprises. Fifthly, using TV, newspapers, magazines, Internet and other media, we publicized and reported the characteristics of the new Consumer Law and the specific problems in its application in Meishan Daily, China Consumer Network and Sichuan Consumer Network, and achieved good results. Through a series of publicity and education activities, the whole society's understanding of the new consumer law has been improved, operators' awareness of honesty and law-abiding operation has been enhanced, consumers' awareness of rights protection has been enhanced, and a strong atmosphere of law has been formed in the city, further creating a scientific, reasonable, assured, safe and sustainable consumption environment.

Two, do a good job of commodity quality supervision in the circulation field, and create a safe and secure consumption environment.

First, on the basis of market inspection, further improve and consolidate the long-term mechanism of commodity quality supervision, urge operators to conscientiously implement the responsibility of commodity quality management, strengthen the integrity and self-discipline of operators, and implement the system of incoming goods inspection, the system of claiming certificates and tickets, and the system of delisting unqualified goods to ensure the source of commodity quality. The second is to strengthen market supervision, organize random inspection of commodity quality, investigate and deal with unqualified commodities and other kinds of illegal consumption behaviors, and further intensify the work. Combined with the actual situation, based on the function, we will further strengthen the supervision in the field of circulation and consumption, severely crack down on all kinds of illegal acts that infringe on the legitimate rights and interests of consumers, earnestly safeguard the legitimate rights and interests of consumers, and create a safe and secure consumption environment. According to the unified deployment of provincial and municipal industrial and commercial bureaus, this year, the city randomly selected seven categories of goods 135 batches, including steel, range hoods, fire-fighting equipment, auto supplies, gold jewelry, wires and cables, and mobile phones. Four batches of fire-fighting equipment and seven batches of automobile products were unqualified. The district and county industrial and commercial quality supervision bureaus are investigating the unqualified products, and the rest are still in the process of testing. Implement the "Measures for Punishment of Infringement on Consumers' Rights and Interests", strengthen law enforcement and safeguard the legitimate rights and interests of consumers according to law. Since the beginning of this year, the city's industrial and commercial authorities at all levels have filed a case this year to investigate and deal with illegal sales of substandard goods and all kinds of consumer infringement cases 138, with a fine of 1.4 million yuan.

Three. Do a good job in special rectification actions and develop consumption in key areas *

First, according to the work requirements of the provincial bureau's "Red Shield Spring Thunder Action 20XX", we will carry out a special campaign to investigate and deal with violations of consumers' legitimate rights and interests.

The second is to carry out special rectification of children's product quality. Take children's products such as children's clothes, children's shoes, children's toys, baby carriages and children's safety seats as key varieties, urban-rural fringe and rural areas as key areas, shopping malls, supermarkets, bazaars, wholesale markets and small shops around schools as key places, strengthen supervision over the quality of children's products according to national mandatory standards, and focus on checking whether labels and warning signs are complete, whether the names and addresses of manufacturers are indicated, and whether Chinese descriptions are provided on commodity packaging. 330 law enforcement officers were dispatched, 540 households were inspected, 6 unlicensed children's products business households were standardized, 2 households were ordered to rectify on the spot, and 24 complaints were received from consumers about the quality of children's products 10, saving consumers an economic loss of 20,000-30,000 yuan. Through rectification, the children's products market has been further standardized and purified.

The third is to cooperate with the public security department to carry out electric bicycle rectification.

Fourth, according to the requirements of the Notice of Meishan Industrial and Commercial Bureau on Developing Consumption in Key Areas, we will carry out special rectification of consumption in key areas around the "five highlights". Highlight household electronic and electrical products and focus on solving problems in product quality, after-sales service and maintenance service; Highlight clothing, shoes and hats, and focus on solving outstanding problems such as nonstandard logo, substandard quality and potential safety hazards; Highlight the decoration materials and focus on solving the problems existing in consumer safety; Highlight transportation commodities and focus on solving outstanding problems that have hidden dangers to road traffic safety and consumers' personal safety; Highlight consumption in related service areas, and focus on solving problems such as false propaganda and unfair contract format clauses. Investigate and deal with illegal acts of selling unqualified goods through spot check and inspection of commodities. Intensify daily inspections, strengthen inspections of rural markets, suburbs, campuses and communities, carefully clean up and investigate, and eliminate potential safety hazards in time; Strengthen the inspection of bazaars, shopping malls and supermarkets, urge operators to strictly implement the system of incoming goods inspection, import and export commodity ledger, quality acceptance, etc., and further standardize the business behavior of operators.

Fifth, in accordance with the requirements of the Notice of Meishan Industrial and Commercial Bureau on Further Strengthening Consumption in the Service Sector, organize consumption in the service sector. Focusing on investigating and dealing with illegal acts in the service sector, we will effectively increase consumption in the service sector, continuously improve the service level of consumer enterprises, and promote the healthy and orderly development of the service industry; Highlight key points, strengthen market inspections, and increase the investigation and punishment of illegal acts; Combined with consumer complaints and reports, we will carry out special rectification for key industries with public services closely related to consumers such as cable TV, telecommunications, power supply, gas supply, water supply, medical care, beauty salons, tourism and intermediary; Focusing on the problems of inadequate after-sales service, service fraud, unfair format clauses, compulsory consumption, false advertisements, misleading consumption, and using special status and management advantages to restrict and infringe on the legitimate rights and interests of consumers, we have effectively strengthened law enforcement and achieved remarkable results. The whole system accepted 85 complaints from consumers in the service field, saving consumers an economic loss of 200,000 yuan. Handling 10 consumer infringement cases in the service field, and fined10.2 million yuan.

Sixth, based on the industrial and commercial functions, we cooperated with the Municipal Food Safety Office and the Municipal US Food and Drug Administration to carry out food safety work, cooperated with the inspection of more than 50 food production units, inspected more than 800 food business households and 60 bazaars, banned more than 30 unlicensed businesses, ordered more than 20 to rectify, and put on record 3 1 case of food violations such as trademarks, advertisements and unfair competition. Seventh, carry out special rectification work on the quality and safety of fire protection products as required to promote fire safety.

Fourth, do a good job in 123 15 consumer complaints and reports.

First, earnestly implement the Measures for Handling Consumer Complaints by the Administration for Industry and Commerce and the work specifications of 123 15 complaint reporting center, and uniformly use the Record Book of Consumer Complaints and Reports and the Handbook of Consumer Complaints and Reports to carry out business training. Second, further establish and improve 123 15* network, expand complaint channels, give full play to the role of 123 15 consumer complaint reporting network, and improve the quality of *. The data information entry of platforms such as "one meeting and two stations", 123 15 "five inputs" and 123 15 has been solidly promoted, laying a good foundation for the development of consumer rights protection. Strengthen the construction of 123 15 "one meeting, two stops" and "five advances", strengthen the entry of basic data, consolidate the grassroots foundation, and solve consumer disputes at the grassroots level. The third is to innovate working methods, formulate a work plan to bring consumers into the grid management of communities, and promote this work in the whole city. According to the standard of "eight have four unifications", we set up 123 15 liaison stations and consumer complaint stations in community norms, and hired community grid workers as consumer * liaison officers, which achieved remarkable results. The fourth is to carry out the "complaint referral" work, forming a joint effort of timely acceptance, smooth circulation, rapid disposal and strong investigation. Hongya County Administration for Industry and Commerce handled the infringement case 1 piece through "transferring the case" and fined 30,000 yuan. City * staff think about what consumers think, worry about what consumers are anxious about, do what consumers need, be sincere and sincere, handle consumer complaints according to law, and effectively solve problems for consumers. Since the beginning of this year, the city has accepted more than 3,000 consumer inquiries, handled 4 16 consumer complaints and reports, and recovered economic losses of 600,000 yuan for consumers.

Fifth, do a good job in consumer education and guide scientific and rational consumption.

First, actively carry out consumer publicity, education and guidance. Make full use of radio, television, newspapers, magazines and other news platforms for publicity and reporting, and vigorously advocate civilized, healthy, green, environmentally friendly and low-carbon consumption patterns. The city has carried out more than 40 publicity reports on the protection of consumers' rights and interests in various media, forming a huge publicity momentum. Second, taking the commemoration of the International Consumer Rights Day in March of 15 as an opportunity, we made great efforts to break through the hot and difficult issues in the consumption field closely related to consumers and strive to create a strong consumption atmosphere. Third, various forms of consumer education should be carried out by organizing "lecture halls for consumer education", introducing laws into the activities of private enterprises, establishing and improving "demonstration bases for consumer education" and 123 15 "five advances". Fourth, timely release consumer tips and warnings, and strive to create a scientific, reasonable, safe, secure and sustainable consumption environment.

In the second half of the year, the city's consumer rights protection work will focus on the promotion and implementation of the new Consumer Law and supporting regulations, the supervision of commodity quality in circulation, the handling of consumer complaints and reports in key areas, and the integration of consumption * into community grid management to improve efficiency and safeguard consumer rights.

extreme

In order to promote the healthy development of Shanghai's banking industry and create a harmonious and honest financial environment, the Bank cooperated with our city to launch the "Harmonious Financial Integrity Service" Shanghai Banking Industry 3 15 International Consumer Rights Day Publicity Week. According to the relevant requirements of Shanghai Banking Association and its branches, the Bank launched the "3/KLOC-0" in 100 sub-branches in all districts and counties of the city on March 3, 2065. Despite the cold wind on the day of the event, the service enthusiasm of our staff infected every customer in the past and actively promoted and popularized financial knowledge. Improving the level of financial services and safeguarding the rights and interests of financial consumers is an important measure for the Bank to fulfill its corporate social responsibility and set an example for industry services, and it also reflects the core corporate values of the Bank's "customer-centered" all the time. In order to protect the rights and interests of financial consumers, from the customer's point of view, considering the customers' thoughts and thoughts, 100 outlets in the jurisdiction actively participated in the activities, and received customer consultation by issuing leaflets and setting up stalls on the spot, and achieved good results. These activities are as follows:

1. Five outlets of the Bank participated in the publicity activities of setting up stalls in the same industry 100 outlets in the whole city.

As five key outlets, Luwan Dapu Road Sub-branch, Xuhui Damuqiao Road Sub-branch, Pudong Yang Lian Sub-branch, the public customer service team of the branch business department and Nanjing West Road Sub-branch participated in the publicity activities of setting up stalls at 100 outlets in the whole city. After receiving the relevant notice, all activity units attached great importance to it, organized and arranged staff as soon as possible according to the requirements of the activity, and prepared all kinds of publicity materials.

At 9: 30- 1 1: 30 am on March/5, five key outlets of the bank selected outlets or open-air squares with relatively concentrated traffic, set up outdoor "financial knowledge popularization publicity desk", set up "harmonious financial integrity service" Yi Labao publicity board, and placed a number of related products such as telecom fraud risk prevention, bank cards and wealth management products.

In addition to financial knowledge leaflets such as "preventing financial risks", "bank cards" and "personal finance", various outlets have also prepared information leaflets, cards, posters, currency anti-counterfeiting knowledge brochures and leaflets to prevent illegal fund-raising. Luwan Xietu Road Sub-branch, Xuhui Damuqiao Road Sub-branch and other outlets are surrounded by residential areas, mostly middle-aged and elderly residents, which are the main customer groups of outlets. In view of the fact that many middle-aged and elderly customers are not alert to the modus operandi of various fraudsters, and the concepts of various products are also vague, when introducing the publicity content in detail, our employees mainly introduce the contents in the leaflet, and also remind customers to read carefully and pay more attention to relevant knowledge. The business department of the branch, Jing 'an Nanjing West Road Sub-branch, and Pudong Yang Lian Sub-branch, because they are located in downtown areas, have all chosen business districts or outlets with large traffic, and received on-site consultation and answers from past customers, with remarkable results. When an individual customer asks about the received unidentified fraudulent short message, our staff immediately reminds the customer that he can't be credulous and can't transfer money to the so-called "safe account". In addition to tips, he also prepared promotional materials for him to learn and understand, and reminded customers to study more in their daily lives and take precautions.

Two, the bank 100 outlets to participate in financial knowledge popularization activities.

Nearly 100 outlets under the jurisdiction of the bank also publicize the knowledge of financial risk prevention, account security and currency anti-counterfeiting to customers by setting up lanterns, leaflets and outlets. Some sub-branches such as Nanhui, combined with the "Three Enters" activities, publicized modern financial knowledge, popularized financial products, services and laws to customers by entering residential areas, business districts and small and micro enterprises, and strengthened residents' vigilance against telecom fraud and other crimes with vivid cases and explanations. Vivid case explanations, exquisite and beneficial leaflets, let customers deeply feel the service enthusiasm of our staff at the event site, close the relationship with consumers and consolidate our century-old brand.

After a day of publicity activities, the Bank distributed 65,438+0,50000 copies of publicity materials such as "Personal Finance", "Financial Risk Prevention", "Bank Card" and our anti-fraud, received more than 5,000 customers, recovered more than 800 questionnaires on service satisfaction, and put the necessary financial knowledge and skills into practice.

In the future, the Bank will implement a long-term mechanism, continuously strengthen the popularization of relevant knowledge in this field, continuously improve the service level and quality of the Bank, truly bring our business and services closer to customers, meet customer needs, and contribute to the construction of Shanghai International Financial Center and a harmonious financial consumption environment with practical actions!

Tisso

In 20XX, the protection of consumers' rights and interests of XX County Industrial and Commercial Bureau, under the arrangement and deployment of district and city industrial and commercial bureaus, took the service of "five in one" as the goal and "pioneering and innovative service development" as the main line, highlighted key points, strengthened responsibilities, strengthened commodity quality supervision in circulation field and standardized business practices in related service fields, actively constructed a scientific and standardized law enforcement system for consumption supervision, and further improved the working face and standardization level of "one meeting, two stops" and "five advances". The protection of consumers' rights and interests in our bureau for 20XX years is summarized as follows:

First, focus on normative construction and give full play to the role of 123 15 *.

-Improve the working mechanism of 123 15 consumer complaints and reports. First, further improve the systems of consumer consultation, complaint, report supervision and duty on holidays in county bureaus and industrial and commercial offices, and equip them with capable and professional staff to achieve sound institutions and complete systems. The second is to vigorously promote the rapid settlement mechanism of small-scale consumer disputes, promote consultation and reconciliation of consumer disputes, improve consumption efficiency, and effectively protect the interests of the people. Third, give full play to the role of "one meeting and two stops" and make it truly the forefront of solving consumer disputes and providing * services. Due to the adjustment of some staff in * Station, five deputy stationmasters and 1 liaison officers of15 Consumer * Station are re-employed. To achieve rapid response, standardized procedures, proper disposal, strong command and accurate analysis, lay a solid foundation for timely handling of consumer complaints, and effectively improve the law enforcement efficiency of the 123 15 platform *.

-Do a good job in reporting consumer complaints. First, the monthly notification system is implemented for the handling of consumer complaints and reports, and the handling of consumer complaints and reports, the success rate of dispute mediation, and the satisfaction rate are included in quarterly inspections, semi-annual and annual assessments. Second, give full play to the role of "123 15" command center, promptly and quickly divert all kinds of consumer complaint cases, and pay a return visit to the completion of consumer complaint cases in a timely manner, forming a working pattern of timely acceptance, smooth circulation, quick handling and powerful investigation and punishment of consumer complaint cases. The third is to further strengthen data information collection, and issue 12 consumption warning through the analysis of consumer complaints, reports and consumption hotspots, so as to provide reliable data support for consumers' scientific consumption. Up to now, our bureau has accepted 17 consumer complaints, reported 2 complaints, and solved 17 consumer complaints, with a mediation success rate of 100%, saving consumers 65,286 yuan. Two cases were reported, and 3 1 bottle of expired drinks worth 77 5 yuan was confiscated, and a fine of 2,000 yuan was imposed.

-the development of the "five advances" work. In order to effectively safeguard the legitimate rights and interests of consumers, according to the arrangements of the industrial and commercial bureaus of various districts and cities, and in combination with local conditions, our bureau has launched the "123 15" consumption * and "Five Enters" activities, constantly improving and perfecting the consumption * network, effectively enhancing the social credibility of the industrial and commercial departments and expanding the brand123/kloc-0. First, improve the self-discipline system of enterprises, shopping malls, markets and scenic spots, vigorously promote the rapid mediation of small-scale consumer disputes, promote the negotiation and settlement of consumer disputes, improve consumption efficiency, and effectively protect the interests of the masses. At the same time, actively explore the transformation of consumption patterns, effectively link people's mediation, administrative mediation and judicial mediation by conducting administrative interviews with enterprises, increasing the work guidance of "12315" * stations, and strengthening communication with people's courts, so as to achieve functional interaction, complementary advantages and resource sharing, and effectively build consumption. The second is to speed up the integration of complaint information, set up "fast track" in two shopping malls, two schools, 1 enterprises and two administrative villages, guide the "fast track" units to accurately and timely input and handle consumer complaints, and implement the integration of complaint information put forward by the General Administration and regional bureaus. Third, in combination with activities such as "establishing a pyramid scheme-free community (village)", we will extensively carry out activities of bringing consumer knowledge into the community and rural areas, and continuously improve consumers' self-awareness by answering consumer consultation, explaining and distinguishing fake and shoddy knowledge, holding activities such as distinguishing fake and fake agricultural products, and asking questions and winning prizes on consumer knowledge. Up to now, * * * has created 1 13 "one meeting and two stops" (including 3 branches, 2 communities and 108 village departments). * * * There are 135 stations (including enterprises 18, shopping malls 1 home, 4 supermarkets, 4 scenic spots, 79 schools and 29 religious places) to train 360 station staff and 40 voluntary supervisors.

Second, strengthen consumer education and carry out special rectification of consumer infringement.

-launch a variety of "3 15" international consumer rights day activities. From March 13 to March 15, XX county industrial and commercial bureau, consumers' association, joint comprehensive management office, justice, public security, procuratorate, court, quality inspection, health, development and reform, civil affairs, transportation, agriculture, animal husbandry, forestry, water conservancy, tobacco, mobile company and other units and individual industrial and commercial households were in the county square of Jingheyuan street, respectively. 32 member units have set up consultation service points to publicize relevant laws and regulations to the masses on the spot, explain and answer all kinds of laws and regulations problems encountered in the consumption process, distribute publicity materials on laws and regulations, and accept consumer complaints on the spot. The second is to carry out consumer * publicity activities based on guessing. At the publicity site, riddles with consumer fields and industrial and commercial laws and regulations as the main content have become a highlight of the publicity of all member units this year, attracting people from all walks of life to actively participate in consumer publicity activities, exchanging prizes at the quiz site, and interspersed with quiz questions about consumer knowledge, which enhanced the audience's consumption awareness in entertainment and was warmly welcomed and praised by local people. The third is to hold exhibitions of fake and shoddy goods, and teach consumers how to identify fake and shoddy goods, how to safeguard their rights and interests and related ways through on-site display, comparison between true and false, and distribution of information, which solves the problems for consumers and improves their ability to identify fake and shoddy goods. The fourth is to focus on destroying fake and shoddy goods.

In this activity, 32 participating units hung 38 banners, electronic display screens 19, 56 exhibition boards, riddles 1400, more than 2 kinds of fake and shoddy goods were displayed on site, more than 20,000 consumer materials were distributed, and the number of on-site consultations was 1 more than one person. 199 and 6 kilograms of counterfeit and shoddy goods collected by law enforcement officers during daily inspections and special rectification were displayed and destroyed.

-Launching the publicity and education activities of the14th National "Love Ear Day". The launching ceremony of the14th National "Love Ear Day" was held by the County Cultural Tourism Bureau in the People's Square of the county town on the 15th of the first month, and publicity activities were carried out, publicity materials were distributed and 80 people were answered and consulted on the spot.

—— Highlight key points and carry out various special rectifications in the food market. In view of the fact that this year is a crucial period for the institutional reform and functional adjustment of the State Council's industrial and commercial departments, in order to protect consumers' legitimate rights and interests, we continue to take food safety as the top priority, focusing on the food necessary for people's daily life and seasonal holiday food, focusing on the surrounding areas of schools, urban-rural fringe areas and rural markets, and paying special attention to grain, edible oil, condiments, meat, aquatic products, vegetables, eggs, dairy products, dried fruits, non-staple food, children's food, dairy products and rural markets.

1, special rectification of food market on New Year's Day and Spring Festival, special inspection of edible oil market, crackdown on infringement of intellectual property rights and manufacturing and selling fake and shoddy goods, problem food inventory, tobacco and alcohol inventory, blacklist food inventory, food safety in campus and surrounding areas, rural food safety, "Meisulier" problem milk powder inventory, halal food market special rectification, and May 1 food market special rectification were carried out one after another. Unqualified milk and beverage stocks, special rectification of catering market in summer, special inspection of beef, mutton and products market, special rectification of June 1 food market, special rectification of catering industry, special rectification of children's products quality, special rectification of Dragon Boat Festival food, special rectification of health food, special rectification of problem preserved eggs, special rectification of Eid al-Fitr food, special rectification of halal food in China-Arab Expo, special rectification of food during "two festivals" and "one festival and two sessions", and special rectification of dairy products and health food. Up to now, * * * has dispatched 2,767 law enforcement officers, 432 law enforcement vehicles, inspected 6,673 business entities, confiscated 579 kilograms of expired food, investigated and dealt with 30 cases of illegal food, and fined 1 50,000 yuan.

2, food quality monitoring work constantly, strictly control the food safety and quality, maintain the food market order in our county, protect the legitimate rights and interests of consumers, and create a safe food consumption environment. In 20XX, the people's government of the autonomous region 10 livelihood plan was successfully completed, and 30 practical things were done for the people. The county 1 1 food wholesale business households have established food electronic supervision and completed the food inspection tasks assigned by the district and municipal bureaus. * * * Check all kinds of food 180 batches, including preserved eggs 1 batch and liquid milk 2 batches.

3, to carry out food safety publicity week publicity activities. On June 17, closely centering on the theme of "co-governing society and jointly safeguarding food safety", combined with the responsibilities of the industrial and commercial departments, we adopted the forms of hanging slogans, placing exhibition boards, setting up "publicity and consultation service desk" and "complaint desk", distributing publicity materials, issuing consumer warning information, answering food safety consumption knowledge on the spot, and displaying fake and shoddy food. Vigorously publicize People's Republic of China (PRC) Food Safety Law, People's Republic of China (PRC) Product Quality Law, People's Republic of China (PRC) Consumer Protection Law and other laws and regulations and food safety consumption-related knowledge, guide the people to consume safely and rationally, and enhance consumer confidence, which has been welcomed by the broad masses. Distribute all kinds of publicity materials 1000 copies, issue 5 consumer warning messages, issue 5,000 consumer warning messages to all walks of life by SMS, hang 5 banners, display 0/9 electronic screens, make 0/6 publicity boards, and receive public consultation 185 person-times; Six training courses on food safety knowledge were held throughout the year, with the number of trainees 1542.

At the same time, it also carried out food additives, special rectification of wildlife protection, prevention and control of major animal epidemics, rural food vendors, food processing workshops, food circulation enterprises and other important commodities and key areas closely related to people's lives, and signed 787 food safety responsibility letters with food operators and 64 food safety quality books with food vendors and food processing workshops.

-carry out special rectification of tobacco and alcohol during the Spring Festival. In order to maintain the market order and consumption safety during the festival, promote the prosperity and stability of the festival market, thoroughly purify the tobacco and alcohol market in our county, and severely crack down on the illegal activities of manufacturing and selling counterfeit tobacco and alcohol, * * * dispatched 54 law enforcement officers and vehicles 1 1 vehicle, inspected 307 tobacco and alcohol business households, investigated and dealt with 2 cases of selling counterfeit Wuliangye emblems and registered trademarks of Wuliangchun, and confiscated counterfeit famous wines.

-to carry out special law enforcement inspection on price management during the holiday season in conjunction with the price department. In view of the rising prices of some daily necessities during the Spring Festival, in order to stabilize prices and benefit the people's livelihood, ensure the stability of holiday market prices and ensure the stable supply of the market, we jointly carried out a special law enforcement inspection with the price department to stabilize prices during the holiday season. Focus on farmers' markets, beef and mutton shops, vegetable retail stalls, food processing workshops and supermarkets; Strictly investigate illegal acts such as hoarding, driving up prices, bullying the market, and spreading rumors of price increases. * * * law enforcement personnel were dispatched for 3 1 person-time, and 26 beef and mutton sales shops, 2 stalls 12, 38 vegetable sales shops, 44 food processing workshops and 6 supermarkets were inspected, so as to guide and standardize the five operators not to clearly mark prices in their business premises. Through inspection, some business households have effectively curbed unfair price behaviors such as driving up prices and profiteering during festivals, and effectively maintained market price stability during festivals.