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My 8268 message always rings and vibrates.

Hello, thank you for using Samsung products!

According to your description, I suggest you verify the following:

1, Settings-Sound-Cancel vibration when ringing

2. Check whether installing third-party software will lead to

3. Back up mobile phone data (phone book, text messages, pictures, etc. ) and restore the phone factory settings (Settings-Reset-Restore Factory Settings).

Welcome to Samsung Electronics official website for more information: