Hidden trouble? Tesla outsourcing charging pile installation attracts attention.

Tesla handed over the installation service of household charging piles to different outsourcing companies in China market, and the level of these companies was uneven, which caused some problems. A Tesla owner said: The staff responsible for installing Tesla charging piles advised him to use home lines to charge the vehicle. The author consulted the State Grid about its safety, and got the answer that this charging method is not allowed, which not only has many security risks, but also has high costs.

Household charging is Tesla's main charging method. Tesla official said: When customers order vehicles, Tesla staff will take the initiative to contact them to get general information about the installation location. After that, Tesla's cooperative service providers will conduct on-site inspections on the specific charging environment and provide accurate installation quotations. After the investigation is successful, Tesla will deliver the charging pile to the door, and the service provider and the customer will agree on the appropriate installation time.

However, the actual situation is different. After booking the vehicle, the above-mentioned Tesla owner received a short message from the Tesla cooperative service provider, but the short message reply could not contact the other party. Finally, the prospective owner took the initiative to call him to confirm. When the installer arrives at the owner's house, he not only does not wear formal work clothes, but also does not carry measuring equipment with him.

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In the case that it is impossible to install the household charging pile, the installer said that the owner should contact the power supply company for coordination, and if necessary, his agent will charge the relevant fees. At the same time, he also gave another solution-pulling a wire from the owner's home to charge the vehicle, but neither Tesla nor a third-party company refused to provide a written guarantee. @20 19