What should the State Bureau for Letters and Calls do if it accepts it?

Letters and visits themselves are to solve contradictions, and they are happy to see problems solved by themselves. If suspected of illegal and criminal acts, letters and visits or relevant departments also have a legal obligation to hand them over to judicial organs for handling. Letters and visits refer to the system in which individuals or groups of citizens contact the institutions or personnel responsible for letters and visits in various forms, such as letters, emails, visits, telephone calls, faxes and short messages. , so as to reflect the situation, express opinions, request to solve the problem, by the relevant agencies or personnel responsible for the work of letters and visits in a certain way.

The characteristics of letters and visits: it is another way to solve problems outside the law and a relatively direct form of interest expression. However, because the petition information is generally screened by the staff of the petition office and then submitted to the relevant leaders and organs, it is also an indirect expression of interest in this sense. Complaint means that a person whose rights and interests have been infringed has the right to claim rights from the relevant state organs in view of the illegal and criminal facts that the relevant organizations have violated their legitimate rights and interests. The complainant is a person whose rights and interests have been infringed. Consumer's complaint refers to the behavior that consumers request the mediation of consumer rights protection organizations to safeguard their legitimate rights and interests after they have a consumer rights dispute with operators because of their daily consumption needs to buy or use goods or receive services.

How long should I reply after the petition?

1. Usually within 60 days. The relevant regulations clearly stipulate that state organs shall put forward written opinions on handling letters and visits within 60 days from the date of acceptance. If the situation is complicated, the processing period may be appropriately extended with the approval of the person in charge of the relevant authority, but the extension period shall not exceed 30 days.

2. If the complainant refuses to accept the handling opinions, he may apply for review within 30 days from the date of receiving the written opinions. If you are dissatisfied with the reconsideration result, you may apply for reconsideration to the reconsideration organ or the administrative organ at the next higher level within 30 days.

Legal basis:

Regulations of People's Republic of China (PRC) Municipality on Letters and Calls

Twenty-second after receiving the complaint, the relevant administrative organ can answer whether it is accepted or not on the spot, and shall give a written reply on the spot; If you can't answer on the spot, you should inform the complainant in writing within 15 days from the date of receiving the complaint. However, unless the complainant's name and address are not clear.