Why can't the fax machine receive short messages?

A fax communication error occurred between the fax machine and the transmitter or receiver.

First of all, I suggest that you restore the all-in-one machine to the factory settings before testing.

Give you a solution. Try it yourself.

1 Confirm whether the line can receive and make calls normally. If the line can't receive the call normally, it is recommended to contact the line supplier to check the communication line.

If the telephone connection is normal, it is recommended to check the line connection to ensure the normal fax transmission. If the transmission is abnormal, it is recommended to replace the receiver or telephone line for testing.

If the transmission is normal, it is suggested to change the sender's test to confirm whether the other line is faulty.

If the fax cannot be received after changing the sender, it is recommended to change the telephone line for testing.

5 Restore all-in-one machine to factory settings before testing.

If the fault still exists after the above operations are completed, it is recommended to contact local maintenance personnel! !