Is looking for a card network a deceptive website?

Last time I bought a card, I also got a card coupon. I called the customer service and the customer service said it would take two hours. I was angry at that time and had to wait for two hours. However, the customer service explained clearly and had a good attitude. Think about it, it's only a matter of ten or twenty dollars. Don't be angry, just wait for two hours, and then verify and withdraw according to the method sent by customer service SMS, and the result is really obtained. You can't unilaterally say whether it is cheating. Everything is mutual. Treat people sincerely, right? Besides, if it's an affair, how can I get through? You can also get online consultation service. Like some websites, you can't find anyone to explain it to you after paying! You're right.