The People's Insurance Company of China changed from 955 18 to manual service.

According to the voice prompt, you can choose to inquire the policy information through self-service or manual service.

At present, 955 18 mainly provides customers with six basic services: accepting reports, consulting customers, booking insurance, reporting complaints, rescue and returning customers. At the same time, combined with local advantages and product characteristics, some branches also launched mobile phone short message service; Innovative services such as customer claims processing and inquiry, vehicle maintenance concessions, major customer clubs, and emergency rescue for casualties.

Brand advantage:

The full name of PICC China is China People's Insurance Group Co., Ltd., which is a comprehensive insurance company, a central financial enterprise and a Fortune 500 enterprise. At present, PICC is mainly composed of China People's Property Insurance Company Limited, China PICC Asset Management Company Limited and PICC Investment Holding Company Limited. ..

PICC P&C Insurance is the largest non-life insurance company in China, which is in a leading position in the non-life insurance market and dominates the development of the non-life insurance market. The company mainly deals in property insurance, accident insurance and short-term health insurance, and is in an absolute leading position in centralized business such as large-scale commercial risks, government procurement and industry unified insurance, as well as decentralized business such as vehicle insurance and family property insurance.