How long does it usually take for a refund to arrive in JD.COM?

Due to different payment methods, the time of refund arrival is also different. Please contact customer service for details.

Let's give you a brief demonstration.

(mobile phone: iPhone 14Pro system: iOS 16 software: JD.COM v12.0.4).

1. First, we open the JD.COM application and click "My" in the lower left corner.

2. Then, in the personal interface, click and select Receiving/Access.

3. Then we click Select Order to enter.

4. Then click Contact Customer Service.

5. Then ask customer service when the refund will arrive.

6. While waiting for a reply, we can see that the time for the refund to arrive in the account is different due to different payment methods, as shown in the figure.

I hope it helps you. If you have any questions, please leave a message. Thank you.