Introduce yourself to customers.

What self-introductions are suitable for customers? Self-introduction is not only used in interviews, it is necessary to introduce yourself to your customers. Good self-introduction can leave a certain impression on customers. How to write a self-introduction to customers? I have compiled some articles about customer self-introduction, hoping to help you.

Self-introduction to customers 1 A brief interview self-introduction is actually to uncover a deeper interview. ? A one-minute self-introduction is like a commercial advertisement. In just 60 seconds, according to the needs of "customers", I showed my best side without reservation, which not only left a deep impression on the other party, but also immediately triggered "purchase desire". ? If you want to know yourself, you must first know what benefits you can bring to the company. Of course, you can't just talk without practice, you must have facts to prove it. ? The ideal is to be able to "show" past achievements. For example, you have designed a web page for your previous company and won an award or praise. Of course, these examples must be related to the business nature of the company now. ? The higher the position, the more important it is to know yourself. You should record your personal success or failure in your diary. In this way, you can always know your weaknesses and strengths. ? After knowing your own advantages, you can begin to prepare the contents of self-introduction, including work mode, advantages, skills, outstanding achievements, professional knowledge, academic background and so on. ? There are many benefits, but only one minute, so everything is still related to the company. If it is a computer software company, it should talk about some computer software topics; If it's a financial company, you can talk to him about money. In short, it's to your liking. ? But one thing must be remembered: no matter where the topic goes, you should highlight your contribution to the company, such as increasing turnover, reducing costs and opening up new markets. ? The order of content is also important. Whether you can catch the audience's attention depends entirely on the arrangement of the event. Therefore, the first thing you want him to remember most should be the thing you want him to remember most. And these things are generally your most proud works. At the same time, some related works or records can be presented to increase the impression score. ? No matter how wonderful the content is, body language can't be done without beautiful packaging. Therefore, in self-introduction, we must pay attention to all aspects of our performance, especially the voice line. Never introduce yourself by reciting and reading aloud. It's best to find some friends to practice in advance and try to make your voice sound smooth, natural and confident. ? Body language is also an important part, especially eye contact. This can not only make the audience concentrate, but also show confidence. ? A report once pointed out that nonverbal communication accounts for 70% of daily communication. Therefore, if you want to succeed in the interview, you should remember to pay attention to your body language.

Self-introduction to the customer 2 It takes a short time for the customer to start such a conditional refusal. That is, the customer must first smell the promotion from the self-introduction, which will stimulate his self-protection psychology and find the reason to refuse the telemarketer.

When making contact with a strange customer for the first time, the telemarketer should of course introduce himself in the opening remarks, which is the basic telephone communication etiquette. However, when introducing yourself, you will always accidentally trigger the self-protection psychology of customers and create many obstacles for the follow-up dialogue!

So be careful to remind friends engaged in telemarketing that there is only one sentence in self-introduction, which is not as simple as it seems. On the contrary, this kind of self-introduction is very technical. Self-introduction needs to be designed according to your company name and personal name, the sensitivity that your industry may cause customers, and the degree to which the number of sales calls customers receive is offensive to sales promotion.

Let's take a look at the following speech templates and classic cases: Template 1: I am' * * * * * (vague self-introduction).

Since the telemarketers' introduction of their company and full name may cause negative associations among customers, it is better to introduce themselves in a vague way, rather than in a clear way, so that customers can't make a judgment at first, and then finish the opening remarks first.

Specifically, in the self-introduction template of telemarketers, "I am from * * company, and we are in the business of * *" can be changed to "I am * * *". Please note that, first of all, there is no "company" in this sentence, and the meaning will be different without these two words.

Because there is the word "company" in my self-introduction, it shows that this phone call is of a commercial nature; Instead of leaving a aftertaste, at least customers should listen to you more. Obviously, our chances of success will be greater.

Secondly, this sentence does not introduce the nature of the company's business, in other words, customers can't make predictions from self-introduction. Therefore, customers should at least listen to your opening remarks before they can respond accordingly.

Let's take a look at the following classic case of self-introduction: telemarketer: Good morning, Manager He. Is it convenient to answer the phone now?

Guest: Yes, who is this? Telesalesman: I'm Bai Xue from Jincai. Manager He, Snow White specially asked you to come today because. ...