Etiquette in the workplace

What are the workplace etiquette? As we all know, there are many things to pay attention to in the workplace. So do you know workplace etiquette? The following is my collection of workplace etiquette, interested friends come and have a look, for reference only, I hope it will help you.

Workplace etiquette 1 clothing

Maybe the company you work for doesn't require you to wear formal clothes every day, but you must prepare several formal clothes and dresses that suit you in case of emergency. Unless you work in a creative fashion company, you'd better not wear too many clothes, not more than three kinds of accessories and not exaggerate. Besides, the most important thing to pay attention to is your stockings. If there is a big hole in the stockings, you will be embarrassed to find a seam to get in. So it is necessary to prepare a pair of spare stockings in the drawer or bag!

Communication is not easy.

There are two or eight principles when communicating with each other, so the focus of communication is patience, sincerity and slowing down. Even in the discussion, we should listen to each other's suggestions patiently first; Different views and opinions should be expressed after the other party stops talking; Pay great attention to your body movements, don't point your finger at each other, and don't tilt or shake. If you disagree with him, you should praise him first. Direct opposition will embarrass the other party. According to the nature of work, there are different types of communication. When you first enter the workplace, you should listen more and talk less, learn to adapt to this environment first, and then properly express your personality.

delicacy

When you enjoy food in the workplace, you can't be as casual as a family gathering. Remember not to talk with food in your mouth, and don't wave tableware and point. If the phone just rings, judge whether it is suitable for you to leave at this time, then gently signal to the person next to you, and then walk away quietly. In addition, if it is a banquet for colleagues or customers, remember to call or send a text message the next day to express your gratitude.

When introducing each other

When you meet someone for the first time, you must remember to introduce yourself. The strangeness between the two sides is not conducive to further communication. In a few simple words, just introduce your name, company and position. If there are other people around you, as a middleman, remember to introduce yourself first, and then introduce yourself by age or level, such as introducing the elderly or people with high status first, and introducing women first to show respect.

Keep your eyes in place.

When you smile, you need to look back. If your smile is just a mechanical upturn, it is difficult for the other person to feel sincere or even disgusted. Smiling with sincere eyes will make the other person feel very comfortable. In addition, when talking face to face, it is impolite to look straight, look up and squint at people.

Workplace etiquette II. Introduce and be introduced

Handshake is a physical contact between people, which can leave a deep impression on people. When we feel uncomfortable shaking hands with someone, we often think of that person's negative personality characteristics. Strong handshake and direct eye contact set a stage for positive communication. Ladies, please note: in order to avoid misunderstanding in the introduction, it is best to extend your hand before greeting people. Remember, men and women are equal in the workplace.

Second, electronic etiquette

E-mail, fax and mobile phone not only bring convenience to people, but also bring new problems of workplace etiquette. Although you have the ability to find others at any time, it doesn't mean you should do so. Nowadays, in many companies, emails are full of jokes, spam and personal notes, but there is not much work-related content. Please remember that e-mail is a professional letter, and there is nothing serious in it.

The fax should include your contact information, date and number of pages. Don't send a fax without other people's permission, it will waste other people's paper and occupy other people's lines.

Cell phones may be lifeguards for many people. Unfortunately, if you use a mobile phone, you may not be in the office, and you may be driving, catching a plane or doing other things. You know, the person who calls your cell phone may not be interested in what you are doing.

Third, apology etiquette.

No matter how perfect your social etiquette is, you will inevitably offend others in the workplace. If this happens, just apologize sincerely and don't be too emotional. Express your apologies and continue your work. Taking one's mistake as a major event will only amplify its destructive effect and make the person who accepts the apology more uncomfortable. When you are alone, it is the best time to reflect morality and the best time to reflect the realm. The corner of the workplace is often the place where a person can best show his true colors. Usually, he is elegant, handsome and gentle in suits and ties. Can not reflect a person's true quality, but in the corner of the workplace, it can better reflect etiquette and morality.

Fourth, formal introduction.

In more formal and solemn occasions, there are generally two kinds of introduction rules: one is to introduce young people to older people; The second is to introduce men to women. In the process of introduction, it is a kind of respect to mention other people's names first. For example, to introduce David to a lady named Sarah, you can say, "David, may I introduce Sarah to you?" Then introduce to both parties: "This is Sarah and this is David." If the woman is your wife, then you should introduce each other first, and then introduce your wife, so as not to lose etiquette. For another example, if you introduce a young lesbian to a respected elder, you should mention the elder first, regardless of gender. You can say, "Miss Wang, I am honored to introduce David to you." When introducing, it is best to mention your name together, or you can attach a short description, such as title, position, education, hobbies, specialties, etc. This introduction is equivalent to giving the two sides a hint of the topic to start talking. It would be better if the introducer could find some similarities between the two sides. For example, A and B's younger brothers are classmates, and how old is the difference between A and B? This will undoubtedly make the first conversation smoother.

Five, elevator etiquette

Although the elevator is small, it is not shallow in knowledge, full of professional etiquette, and shows people's morality and education.

1. Men, juniors or subordinates should stand at the elevator switch to provide services, so that women, elders or superiors can enter the elevator first and then enter by themselves.

2. When accompanying guests or elders to the door of the elevator hall, press the elevator button first; When the elevator arrives and the door opens, you can enter the elevator first, press the open button with one hand and the side door with the other hand to let the guests in first. After entering the elevator, press the floor button that the guest wants to go to; When other people enter during the trip, you can ask which floor you want to go to and help press it. Try to face the guests sideways in the elevator without saying hello; When you arrive at the destination floor, hold down the door opening button with one hand and make a gesture of please go out with the other hand. You can say, "Here we are, after you!" "After the guests get out of the elevator, they immediately step out of the elevator and enthusiastically guide the direction.

3. In the elevator, try to stand in a "concave" shape, move out of the space, and let the latecomers have a foothold.

Even if the people in the elevator don't know each other, the people standing by the switch should do a good job of service.

6. When you are alone in the elevator, don't look around, scribble casually, express your feelings and turn the elevator into a billboard.

7. There are many people in the elevator when going to and from work. Those who come up first should take the initiative to go in and make room for those who come up behind. What comes up behind depends on the number of people in the elevator. The overload bell rang, and the last one who came up should take the initiative to wait for the next one. If the last person is older, the newcomer should take the initiative to ask himself to get off the elevator.

8. Don't smoke in the elevator, don't litter, don't spit, and talk as little as possible.

Six, colleagues get along etiquette

Sincere cooperation. The staff of all departments of the reception unit should have team spirit, sincere cooperation, provide convenience to each other as much as possible, and do a good job in receiving guests. Be lenient with others. At work, be tolerant and friendly to colleagues, don't cling to a little entanglement, and understand the truth that "people are not sages, to err is human".

Fair competition. Don't play tricks in the game. Only a fair and open game can convince people and win the game with real skills. Say hello. Greet colleagues every day when entering and leaving the office; Don't call each other nicknames or nicknames. Don't call each other brothers or use disgusting words to address others. Honest and trustworthy. Seriously do the things assigned by colleagues and abide by integrity. If you can't do it yourself, you should make it clear sincerely.

Seven, get along with the superior etiquette

Respect your superiors. Establish the authority of the leader and ensure that the orders are carried out. You can't vent your personal anger and seek revenge by deliberately antagonizing your superiors and deliberately damaging their prestige because of personal grievances. Support superiors. As long as it is conducive to career development and reception work, we must actively support and cooperate with the work of superiors. Understand superiors. In the work, we should think of our superiors as much as possible and share our worries for the leaders. No matter how good your personal relationship with your superiors is, you should also distinguish between public and private in your work. Don't deliberately "befriend" and flatter your superiors; Don't go to the other extreme and don't take your superiors seriously. The relationship between superior and subordinate is a kind of working relationship. When you are a subordinate, you should behave yourself.