Yesterday afternoon, Micro Express sent me a message saying that the courier had arrived and was waiting to pick up the goods, but I obviously didn't buy anything?

It means you want to refuse. Generally, the courier will take the express and return it. It will be displayed in the logistics as customer rejection.

Rejected express mail will be sent back to the sender's location, which is the seller's location. There are also some reasons why express mail is rejected. The round-trip postage has been generated, and the seller will deduct the round-trip fee and the packaging fee. The rejected express mail, no matter where it comes from, will be returned by the courier company.

The national standard for express delivery service, which came into effect on May 20 12, explicitly stopped the provision of "sign before inspection", which has been criticized by consumers and is expected to end.

Matters needing attention

In order to prevent people from saying that they want money for sending something, keep the express delivery form and see if there is any message left in it. Faced with this situation, the key lies in consumers, who must pay and sign for the goods after accepting them. It depends on whether the goods you ordered are as described. If not, you can refuse them. "Inspection" is the most important.

When you can't receive the express delivery, you must say hello to your family or friends in advance and describe the goods you received clearly, so as not to be deceived by mistake. As long as consumers refuse packages of unknown origin, scams cannot form a complete chain and naturally fail.