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What is the password of China Telecom's online business hall?
Public customers can create customer passwords through online business halls, handheld business halls (including handheld platform applications), self-service terminals, 1000 1 customer service hotline, SMS business halls, business halls and other channels. When creating a customer password, you need to perform local authentication and identity authentication. First of all, confirm and agree to the electronic version of the customer password use agreement, and verify it in the following ways:
1) If the customer logs in with his own broadband account, after verification, the customer password can be created through "broadband account+broadband access password (also called" Internet password ")+ID number".
2) If the customer logs in with his own mobile phone number, the customer password can be created after the verification of "mobile phone number+dynamic password+ID number".
3) If the customer logs in through the fixed telephone under his name and passes the verification of "fixed telephone number+ID number", the system 10000 will automatically call back the fixed telephone, and the customer can create the customer password according to the voice prompts.
2. The customer calls the customer service hotline 1000 1 through any fixed telephone under his name, and after passing the verification of "incoming call+ID number", the customer password can be created according to the voice prompts.
3. When using Tianyi mobile phone, send the short message "60 1 1# new password" to 1000 1. After the customer replies to the SMS, it will automatically trigger the SMS by receiving 100 1, and then send "60 165448" according to the prompt. The two passwords must be the same for password activation to succeed.
4. A customer can create a customer password in the telecom business hall with a valid ID card, or an agent can create a customer password with his own valid ID card and the customer's valid ID card. Customers set their own passwords through the keypad at the front desk of the business hall.
For more service benefits, click "official website" below to answer your questions.
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