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Telecom mobile phone can't receive short messages from telecom customer service.

Hello, Anhui Telecom will answer your questions.

I hope the following content can help you.

You can check the number of the SMS center in the SMS settings and whether its settings are correct. In addition, do you only receive customer service messages or all messages? If your settings are not good, you can go to the nearby business hall and ask the staff for help.

You can visit Anhui Telecom's online business hall to buy your favorite mobile phone, participate in activities such as deposits and gifts, and handle more discounts, lower discounts and diverse package combinations in the online business hall.

We will inform you of the latest preferential activities through the online business hall of Anhui Telecom and the official Weibo as soon as possible.

I hope my answer can be adopted by you.