China Southern Airlines Refund SMS Notification Template

Sorry, you have encountered the problem that the ticket status of China Southern Airlines does not match and you can't refund it. To solve this problem, you can try to solve it in the following ways:

1. Check whether the ticket status meets the refund rules. Please log in to China Southern Airlines official website or use China Southern Airlines APP to check the ticket status.

2. If your ticket status meets the refund rules, please contact the 24-hour customer service hotline of China Southern Airlines for consultation.

3. If your ticket status does not meet the refund rules, you can try to contact the customer service of China Southern Airlines and ask if there are other solutions.

I hope the above information is helpful to you.