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Project manager's annual personal work report
1. Annual Personal Work Report of Project Manager
With the trust and training of the branch leaders, I was appointed as xx project manager in xx, 20xx, and it has been ten months since then. With the strong support and care of the branch, all the work of the project department is progressing smoothly. The work of the past year is summarized as follows: 1. Work.
At work, I am responsible for myself everywhere, and I strictly demand myself to set an example everywhere. As the owner requested to enter the site as soon as possible after the festival, I organized equipment and personnel to rush to the power station to start construction on June 28th, 65438+10/October 28th (the fourth day of the first lunar month). In the pre-embedded stage, the power station is located in a remote place, and the traffic and communication are extremely inconvenient, which brings a lot of inconvenience to the material procurement and installation of the power station. Under the condition of overcoming the equipment defects in the factory and the incomplete design and construction drawings, I led the members of the project department to successfully complete the embedded work, which was affirmed by the owner. Since entering the linear period, there are many defects in the design and manufacture of equipment due to the delay in delivery of equipment by the factory, which brings great difficulty to the installation work and delays the installation period.
In order not to affect the owner's power generation plan and solve the equipment defects in the factory in a short time, I organized the existing human resources of the project department to carry out the work in an orderly manner: consulting technical experts in the factory and organizing key personnel to study solutions to problems, and making full use of effective time to organize personnel to work overtime. With the efforts of all colleagues, the installation of booster station, the assembly of 1# generator and the pre-assembly of 2# generator have been completed.
Second, the project management
In personnel management, I always adhere to the people-oriented management concept. According to the needs of work and climate characteristics, after extensive consultation, I worked out the schedule: to solve and improve the living, accommodation, medical care and construction conditions to the maximum extent, to solve the worries of employees and let everyone devote themselves to their work; According to everyone's technical level and work characteristics, the construction team should be reasonably matched, and everyone's specialty should be brought into full play, so as to achieve the purpose of improving work efficiency.
In terms of quality and safety management, full-time safety officers are set up, and the construction team has three inspection systems, and the construction management concept of safety first and quality first is adhered to. Safety technical disclosure should be made for hoisting large-scale equipment, and a reliable construction scheme should be formulated: all construction personnel should wear labor protection articles correctly when entering the construction site, and wear safety belts when working at heights; Danger sources such as construction power supply should be marked with eye-catching signs. Install in strict accordance with the drawings and design documents, and make technical disclosure before operation to ensure the construction quality.
In terms of construction coordination, we should live in harmony with the construction units, improve the relationship with the owners and supervision units, solve the problems existing in the project department, and establish a United, harmonious and mutual-aid construction team. And coordinate with the owner to organize the equipment and materials to enter the site in time according to the construction progress, and complete the relevant procedures for all kinds of delayed materials.
In terms of financial management, strictly control the construction cost at each stage, carefully prepare the daily cash report and general ledger according to the company's regulations, and make financial reimbursement on schedule. In view of the inconvenient traffic in Kesikou Power Station, the frequency and quantity should be reduced as much as possible, and the auxiliary materials, equipment and tools should be managed by special personnel to prevent all kinds of waste, so as to achieve the purpose of reducing costs.
Third, study.
Through nearly 1 year's work, I deeply realize that as a project manager, there are still many things to learn, and my personality is that I still lack experience in the overall construction planning of the project. Only by mastering rich theoretical knowledge and accumulating rich installation experience can we be more handy in practical work. I know I have many shortcomings and need to improve. I will study hard in the future work, constantly sum up, foster strengths and avoid weaknesses.
2. The project manager's annual personal work report
Looking back on 20xx, under the correct command of the leaders at all levels of the company and the direct leadership of the leaders of the guarantee business department, I always followed the company's 20xx work plan and my own work practice, firmly grasped the two keys of doing business and grasping marketing, worked hard in the post of project manager, boldly practiced and put myself in another's shoes, quickly adapted to the requirements of the rapid development of our company, and successfully completed the annual work tasks. The main information is reported as follows: 1. Correct working attitude and adhere to the professional ethics of diligence, dedication, honesty and self-discipline.
Love your job, serve customers warmly, abide by labor discipline seriously, make effective use of working hours and stick to your post. When overtime is needed, make use of evenings and rest days to conduct research and write review reports, and complete the temporary tasks assigned by the company on time and in quantity. Strict self-discipline in daily work, refusing customers to treat and give gifts for many times, striving to maintain the good image of the company in the hearts of customers and effectively improving their professional quality.
Second, the project manager's business indicators were successfully completed.
In 20xx, I actually completed 7.2 margin payment transactions, accounting for 180% of the task amount, and the business amount was 1050,000 yuan, accounting for 105% of the task amount. Among them, Angle A, as the project manager, completed 5 transactions with an amount of 6.88 million yuan, and Angle B, as the project manager, completed 2.2 transactions with an amount of 3.62 million yuan. The total number of projects I participated in was 18, and the total business volume was 36 1.2 million yuan. The above achievements are due to the correct leadership of leaders at all levels of the company, the support of colleagues, and my unremitting efforts and a lot of overtime time. It can be said that every donation and every business involved painstaking efforts and left unforgettable memories. In 20xx years, I worked hard and gained the joy of growing up.
Three, unremitting efforts to study, business theory and practical experience have been rapidly improved.
I insist on the combination of theoretical study and practical operation in 20xx, accumulate business knowledge through company training and amateur self-study, and insist on timely summary. In the middle of the year, my thesis "Problems and Solutions in the Cultural Construction of Small and Medium-sized Enterprises" was published in xx Guarantee magazine, which was well received by many customers. My work summary of half a year has also been affirmed by Mr. Wang, and my thinking on the principle of "people, things and things" in the security project has gradually deepened, from the simple three aspects of "people", "things" and "things" to the unity of opposites between "people" and "things". In-depth thinking on this principle has made my business operation clearer, and continuous business accumulation has in turn promoted the in-depth understanding and expansion of this principle, which has benefited me a lot.
Fourth, strengthen post-loan management and strive to contribute to the improvement of the company's execution.
In the work of gmis system process entry, document filing and "looking back" mainly arranged by the company in 20xx, I completed my own tasks in strict accordance with the company's requirements, and strived to keep the gmis system process consistent with the project process; In the project filing work, I also handed over the files on time and step by step according to the company's requirements. At the same time, through this work, I timely checked the leaks and filled the gaps and improved the post-loan management. Looking back, according to the overall arrangement of the company and the specific arrangement of the guarantee department, I visited all the enterprises in charge, including Hainan xx Co., Ltd., the key enterprise, for three times, and Hainan xx Co., Ltd., for nine times, which successfully completed the company's tasks and made clear the ideas for the next step.
Verb (the abbreviation of verb) has made great progress in customer marketing.
Lack of high-quality customer resources is a common difficulty for new project managers. In the whole year of 20xx, I have been focusing on customer marketing. Six enterprises were recommended to join the credit union throughout the year, of which Hainan xx Packaging Co., Ltd. has lent 600,000 yuan, Hainan xx Trading Co., Ltd. has passed the evaluation of Bank of Communications but has not yet lent 1.5 million yuan, and others are under evaluation of guarantee or entrusted loan business.
In the practice of customer marketing, I deeply understand and resolutely implement the concept of "extending upstream and downstream to customers" put forward by Mr. Wang many times. In the process of actually marketing customers, I have been carefully guided by Minister Pan of the business department and benefited a lot. The most commendable example is the project operation of Hainan xx Co., Ltd. During the project investigation, I visited more than ten printing and packaging factories downstream of xx Company. While verifying the sales revenue of xx Company, I also introduced the guarantee companies to these printing and packaging factories, understood their financing needs and answered their specific questions. Through the example of the project manager, they deeply felt that the staff of the guarantee company were dedicated, sincere, rigorous and pragmatic, and many enterprises applied to join the credit association. Among them, Hainan xx Packaging Co., Ltd. and Hainan xx Packaging Co., Ltd. also received 600,000 yuan and 500,000 yuan respectively from the Development Bank through our company's guarantee. In the future, I will continue to implement Mr. Wang's marketing idea of "extending to customers upstream and downstream", continue to broaden the source of customers, deeply explore and develop potential customers, and push forward the marketing work in depth.
Six, through long-term practice, summed up the relevant rules of Bank of Communications.
Through Bank of Communications, our company provides guarantee and the development bank re-guarantees, which is a new channel opened by the company at the end of 20xx. However, due to its complicated procedures, involving many operational links from the branches of Bank of Communications to the loan department, the legal department, the competent president and so on, and finally going through the approval process of CDB, the project manager needs to spend a lot of time and energy in the operation process. In 20xx, through the practice of Hainan xx Co., Ltd. and Hainan xx Trading Co., Ltd. in the above-mentioned channels, under the direct leadership of Vice President X, Vice President X and Minister X, I summarized a set of mature and complete materials, documents and operational procedures related to this channel, which laid a solid foundation for the smooth development of related businesses in the future, and on the other hand, raised my theoretical knowledge and practical operation level of guarantee to a new level. In my opinion, it is necessary to sum up the experience and lessons in the work in time, which is of great benefit to guide the future work, and I will continue to pay attention to it in the future.
3. The project manager's annual personal work report
Since the beginning of this year, our project department has completed the reconstruction project of 757 waste belt corridor, alpine pool, drug depot and old railway depot, and the foundation of dust removal equipment, and is now under construction in the material depot of the machine repair workshop. In construction management, "scientific management, safe production, optimizing structure and reducing cost" has always been the focus of our project department throughout the year. Seriously implement the management measures and meeting spirit issued by the company, and actively coordinate the work of Party A and supervision. Constantly study and overcome engineering technical problems, and improve the operability of the construction scheme. In internal management, we should adhere to the people-oriented principle, do more ideological work, give full play to the enthusiasm of all staff, be good at finding shortcomings and solve them in time. Below I will make a detailed summary around the key points of work. 1. Intensify investigation and implement safety management.
It should be said that safety production should be put in the first place and run through the whole construction and production process. Company leaders attach great importance to safety work, equip full-time security officers for on-site inspection, and train and learn the safety awareness of relevant management personnel. Safety information is complete, and safety protection articles are distributed in place. For key parts and processes, set up full-time personnel to manage guards. For dangerous operations, such as deep foundation pit, aerial work, temporary power consumption on site, etc., safety hazards should be investigated in advance. In the next step, we will thoroughly investigate and control the phenomenon that the subcontracting team consumes a lot of electricity or even tears up the random connection. At the same time, we also see that the safety protection of individual parts of the construction site is not timely, and there is a phenomenon of unlicensed work. These problems will cause us to attach great importance to our work, truly prevent delays and truly implement safety work.
2. Reduce costs and improve efficiency.
Cost management has always been the weakness of my project department. Since the beginning of this year, our project department has strictly controlled and managed, starting with materials, and prepared the material use plan and material return plan in advance before construction. In the use of materials, adhere to the quota acquisition system. According to the construction budget, the team leader counts the construction content and project consumption, and compares it with the budget in time to control the use and consumption of materials in each sub-project. The materials used by each team shall be collected and distributed by the team leader, and the waste found by statistics shall be rectified in time. Turnover materials, etc. It shall be returned by each team in a unified way, and the corresponding team shall be responsible for serious waste. At the same time, strengthen the management of water, electricity and office supplies, save every penny from details and reduce unnecessary expenses.
3, reasonable arrangement of process, strict quality management.
As a project manager, I pay attention to the construction scheme and quality assurance measures, and at the same time control the production schedule.
In the work management, I always insist on:
1, strengthen position control and implement the plan. I insist on using the guidance of the construction site and the arrangement of on-site work, strictly control the rhythm of construction management, ensure the construction progress, and implement it as planned.
2, strengthen the construction organization, the implementation of resources in place. In order to ensure the smooth production of the project, it should be deployed according to factors such as the labor situation on site. And according to the construction situation, do a good job in engineering forecast calculation, so as to rationally allocate and ensure uninterrupted construction.
3. Strengthen the responsibility to people. In strict accordance with the construction layout, implement the work and layout of the day to ensure the effective construction.
In the next time, we will strengthen our own construction, increase management measures, and prepare for greater construction tasks and new challenges. Abide by and carry out all construction tasks and work arrangements issued by the company, study business and work hard. Constantly improve their overall quality, ready to fight a beautiful battle for the company.
4. The project manager's annual personal work report
I have been in xx company for 3 years. Looking back, I feel nervous, helpless and happy. In xx company, I experienced the transformation from business representative to office and then to business manager. Thank you for your cultivation and trust. The work situation and work plan for next year are summarized as follows to guide future work. I. Personal summary
1, personal work
(1) In October of 20xx, I was appointed as the business manager. In personal work, due to the increase in daily work and coordination with departments, the number of times in the community in daily life has decreased, and the actual and real situation of the community has not been seriously understood, and the authenticity of community feedback has not been grasped, resulting in distortion of feedback information.
(2) Another performance is that in some specific aspects of personal business development, the in-depth analysis of new customer return visits and old customer maintenance is not detailed enough. The analysis of competitors' products is not deep enough, and the understanding of market situation is not active enough.
2. Internal management oversight of the business department.
(1) Professional training and extracurricular knowledge of business personnel are not in place.
Although the pre-job business representatives were systematically trained, the subsequent professional training was not done well, which led to the business representatives knowing everything you said (because he was trained) and not knowing what you said (because he forgot), so continuous learning and training will be a major focus of the later work. Strengthen the construction of professional training and evaluation.
(2) The business information channel is narrow and the market expansion ability is insufficient.
Our business volume has not developed greatly, which reflects the shortcomings of our business expansion: limited information scope, narrow channels and lack of standardized management; Information screening is arbitrary, tracking means is simple, and there is no systematic planning; The market development ideas are not broad, the means are not rich, the individual combat ability is not strong, and the comprehensive skills need to be improved.
(3) The control of work details is not in place, resulting in low comprehensive benefits.
After more than ten years of brand precipitation, corporate governance is improving day by day, and corporate culture has also accumulated. However, today's xx people have no professional ethics and sense of responsibility, no work enthusiasm and fighting spirit. Although they are busy everywhere, they also bring customers. However, because our work is not accurate enough and the details are not controlled enough, the comprehensive benefits are not ideal. For example: pull the business list, but the brand introduced awareness in the early stage, and the on-site cooperation was out of touch; I paid a deposit and drew a picture, but the concept and scheme of the picture could not impress the customer; Wait a minute.
3. Customer service center
(1) The receptionist didn't take the customer seriously enough, which led to a bad first impression.
The etiquette reception at the front desk is not professional enough, and there is no in-depth understanding of the company's corporate culture, and the early guidance to customers is not in place, which leads to the lack of understanding of the company's brand, brand trust and brand added value. For example: the company's founding time, honors won, company strength, company's awareness in the current market, unfamiliar brands, etc.
(2) The maintenance of old customers lags behind, which leads to the decrease of the recommendation rate of old customers.
Cultivating the loyalty of an old customer is a magic weapon for the long-term development of an enterprise. The difficulty and cost of developing a new customer is greater than maintaining the repeated purchasing power and recommendation rate of old customers. And often we ignore this point, which leads to a great discount on the recommendation rate of customers. Strictly control the quality during the construction process, and actively and properly maintain after-sales. Daily maintenance should be done for old customers, such as: daily blessing SMS, weather reminder, holiday greeting card and other details marketing, maintaining the relationship between old customers and the company, and also getting the model house of old customers in the first time.
Two. 20xx work plan
At the end of xx, General Manager X put forward xx package and xx package of "xx strategy", and through learning from professional teachers, he took the lead in launching this decision in the whole market. According to the general idea of General Manager X in the market, it should be feasible, and we should go all out to make this package plan in xx. The specific work business plan is as follows:
1, pay attention to the construction of enterprise talents and enhance the competitiveness of enterprises.
The Division plans to establish and improve the performance appraisal system, compile and improve the employee handbook of the Division, initially form the incentive mechanism of the Division, and strive to form a "fair and just, recruiting talents, giving full play to talents, being able to go up and down, and full of vitality" employment mechanism. In xx years, * * * Company attracted many kinds of talents, initially realized the talent strategy of "attracting talents and retaining talents", and gradually improved the competitiveness of enterprises. The staff of the Division should adopt the system of scouring the sand with big waves, leave all the gold for us to use, formulate perfect corporate brand culture rhetoric, strengthen the reception at the front desk and the study of all the staff of the Division, so that the brand value of the company can be fully reflected in the daily reception. Firstly, cultivate employees' loyalty to the enterprise, and then cultivate customers' loyalty with customers' passion and love for the company.
2, rational use of business resources, strengthen the awareness of supporting services.
In order to better serve customers and improve the signing rate of customers, the customer service center plans to formulate a customer management system. According to the actual situation of new and old customers and the characteristics of the project, the design department will give professional advice and corresponding services from different styles of designer arrangement, design scheme and project manager arrangement, so that every detail will fully satisfy customers.
3. Take management as the core, integrate resources and implement a comprehensive marketing model.
According to the positioning of the company and xx's "XX strategy", we should adopt more flexible, effective and pragmatic measures, more scientific management, better service, change the operating mechanism, optimize the workflow, strengthen service awareness, broaden our horizons, and make the double-package products start in the market.
4. Implement education and training.
After supplementing the system of establishing rules and regulations, we should pay close attention to education and training through early meetings and training courses, so as to qualitatively improve employees' concept of doing things according to the system and obeying the law. In this way, all employees can complete the task with enthusiasm and hard work after receiving the task.
5. The project manager's annual personal work report
From a small salesman in a company to a project manager in today's company, only I can understand the ups and downs, but I have been coming step by step through my own efforts over the years, which makes me gradually understand the hardships of starting a business. Now that I am in this department, I cherish my work even more. I will do my best in my work. Looking back on 20xx, under the correct command of the leaders at all levels of the company and the direct leadership of the leaders of the guarantee business department, I always followed the company's work plan for 20xx, and according to my own work practice, firmly grasped the two keys of doing business and grasping marketing, worked hard in the post of project manager, boldly practiced and put myself in another's shoes, quickly adapted to the requirements of the rapid development of our company, and successfully completed the annual work tasks. The main information is reported as follows:
First, correct work attitude and adhere to the professional ethics of diligence, dedication, honesty and self-discipline.
Love your job, serve customers warmly, abide by labor discipline seriously, make effective use of working hours and stick to your post. When overtime is needed, make use of evenings and rest days to conduct research and write review reports, and complete the temporary tasks assigned by the company on time and in quantity. Strict self-discipline in daily work, refusing customers to treat and give gifts for many times, striving to maintain the good image of the company in the hearts of customers and effectively improving their professional quality.
Second, the project manager's business indicators were successfully completed.
In 20××× years, I actually completed 7.2 secured payment transactions, accounting for 65,438+080% of the task amount, and the business amount was 654,380+005 million yuan, accounting for 65,438+005% of the task amount. Among them, Angle A, as the project manager, completed 5 transactions with an amount of 6.88 million yuan, and Angle B, as the project manager, completed 2.2 transactions with an amount of 3.62 million yuan. The total number of projects I participated in was 18, and the total business volume was 36 1.2 million yuan. The above achievements are due to the correct leadership of leaders at all levels of the company, the support of colleagues, and my unremitting efforts and a lot of overtime time. It can be said that every donation and every business involved painstaking efforts and left unforgettable memories. In 20 years, I worked hard and gained the joy of growing up.
Three, unremitting efforts to study, business theory and practical experience have been rapidly improved.
I insisted on combining theoretical study with practical operation in 20 years, accumulated business knowledge through company training and amateur self-study, and insisted on timely summary. In the middle of the year, my thesis "Problems and Solutions in the Cultural Construction of Small and Medium-sized Enterprises" was published in the magazine * * Guarantee, which was well received by many customers. My work summary of half a year has also been affirmed by Mr. Wang, and my thinking on the principle of "people, things and things" in the security project has gradually deepened, from the simple three aspects of "people", "things" and "things" to the unity of opposites between "people" and "things". In-depth thinking on this principle has made my business operation clearer, and continuous business accumulation has in turn promoted the in-depth understanding and expansion of this principle, which has benefited me a lot.
Fourth, strengthen post-loan management and strive to contribute to the improvement of the company's execution.
In the work of gmis system process entry, document filing and "looking back" arranged by the company in 20 ××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××××× In the project filing work, I also handed over the files on time and step by step according to the company's requirements. At the same time, through this work, I timely checked the leaks and filled the gaps and improved the post-loan management. Looking back, according to the overall arrangement of the company and the specific arrangement of the guarantee department, I visited all the enterprises in charge, including three visits to Hainan * * Co., Ltd., a key enterprise, and nine spot checks on the inventory pledge of Hainan * * Co., Ltd., which successfully completed the company's tasks and made clear the ideas for the next step.
Verb (the abbreviation of verb) has made great progress in customer marketing.
Lack of high-quality customer resources is a common difficulty faced by new project managers. For a whole year of 20 ××××, I always took customer marketing as my core task. Six enterprises were recommended to join the credit cooperatives throughout the year, including 600,000 yuan from Hainan * * Packaging Co., Ltd. and 654.38+0.5 million yuan from Hainan * * Trading Co., Ltd., which have passed the evaluation of Bank of Communications but have not yet been loaned.
In the practice of customer marketing, I deeply understand and resolutely implement the concept of "extending upstream and downstream to customers" put forward by Mr. Wang many times. In the process of actually marketing customers, I have been carefully guided by Minister Pan of the business department and benefited a lot. The most commendable example is the project operation of Hainan * * Co., Ltd. During the project investigation, I visited more than ten printing and packaging factories downstream of * * Company. While verifying the sales revenue of * * company, I also introduced the guarantee company to these printing and packaging factories, understood their financing needs and answered their specific questions. Through the example of the project manager, they deeply felt that the staff of the guarantee company were dedicated, sincere, rigorous and pragmatic, and many enterprises applied to join the credit association. Among them, Hainan * * Packaging Co., Ltd. and Hainan * * Packaging Co., Ltd. also obtained 600,000 yuan and 500,000 yuan respectively from the Development Bank through our company's guarantee. In the future, I will continue to implement Mr. Wang's marketing idea of "extending to customers upstream and downstream", continue to broaden the source of customers, deeply explore and develop potential customers, and push forward the marketing work in depth.
Six, through long-term practice, summed up the relevant rules of Bank of Communications.
Through Bank of Communications, our company provides guarantee and the development bank re-guarantees, which is a new channel opened by the company at the end of 20xx. However, due to its complicated procedures, involving many operational links from the branches of Bank of Communications to the loan department, the legal department, the competent president and so on, and finally going through the approval process of CDB, the project manager needs to spend a lot of time and energy in the operation process. Through the practice of Hainan * * Co., Ltd. and Hainan * * Trading Co., Ltd. in the above-mentioned channels for 20 years, under the direct leadership of * Vice President, * Vice President and * Minister, I have summed up a set of mature and complete materials, documents and operational procedures related to this channel, which on the one hand laid a solid foundation for the smooth development of related businesses in the future, and on the other hand raised my theoretical knowledge and practical operation level of guarantee to a new level. In my opinion, it is necessary to sum up the experience and lessons in the work in time, which is of great benefit to guide the future work, and I will continue to pay attention to it in the future.
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