What should I do if I need to enter a decimal point to handle business through ICBC personal telephone banking?

When handling business through ICBC personal telephone banking, if you need to enter a decimal point, please press the "*" key and then press the "#" key to finish.

Telephone banking of China Industrial and Commercial Bank refers to a package of financial services such as account information inquiry, transfer and remittance, investment and wealth management, payment, foreign exchange transaction, roaming in different places, credit card service and manual service provided to users by computer telephone integration.

These functions are as follows:

1. Account information query: it provides the function of querying the basic information, account balance, current account details, account history details and account unwritten details of each account and its sub-accounts.

2. Transfer and remittance: functions such as transfer in the same city and remittance in different places are provided.

3. Payment service: it provides the function of inquiring and paying daily expenses such as telephone charges, mobile phone charges, utilities and gas charges.

4. Investment and financial management: provide the function of buying and selling stocks, funds, bonds and gold.

5. Foreign exchange trading: it provides the functions of buying and selling foreign exchange in real time, inquiring exchange rate, account balance and various transaction details.

6. Credit card service: it provides functions such as card handling, card activation, loss reporting, account inquiry, RMB foreign exchange purchase repayment, and credit line adjustment.

7. Manual service: provide business consultation, complaint suggestions, outlet information and new business introduction, and accept emergency oral report of loss of accounts.

8. Roaming in different places: provide the function of handling various banking businesses in different places.