How to complain about JD? COM？

Complaints can be reported in the WeChat applet "123 15". The specific operation process is as follows:

Step 1: WeChat applet search 123 15 or consumer association complaint platform.

Step 2: Log in to the platform. If new users need to register, it's easy. Just provide your ID number and mobile phone number. After registration, users can log in with a password. Then there are two options to enter the platform. I choose to complain or I want to report it. I choose to complain;

Step 3: Select the complaint unit, you need to know the name or social credit code of the complaint unit, and select the corresponding enterprise to make a complaint and enter the next step;

Step 4: Fill in the consumer information;

Step 5: Fill in the business information, including the address of the object of complaint, the name of goods/services, sales methods, consumption amount and other basic information. , according to the actual situation to fill in; Finally, you can add attachments. If there is relevant evidence, it is best to supplement relevant information to support it, which is conducive to the relevant departments to understand the details and deal with it as soon as possible;

Step 6: Fill in the above information, check whether there are any omissions, and submit. After submission, the mobile phone will receive a receipt SMS, waiting for the relevant departments to handle it.

As consumers, when encountering infringement problems, we should have the awareness of taking up legal weapons to protect rights, and believe that the country is our strong backing.