Why can't Bohai Bank find the card number with its ID card?

1, the machine failure will make it impossible to query the bank account with the ID card, so just change the machine.

2. The ID number is entered incorrectly, and then there is the problem of 15 digits (first-generation ID card) and 18 digits (second-generation ID card). You can ask the bank to press 15 digits (first-generation ID card) to check. These are the reasons why Bohai Bank can't find the card number with its ID card.