Why can't vivo mobile phone receive SMS and verification code?

If the mobile phone can't receive SMS or MMS, you can check it by the following methods:

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2. Try to change the network environment;

3, check whether there is a message in the harassment interception:

① FunTouch OS 4.0/iQo Monster UI and above: Enter iHousekeeper- Harassment Interception-(Interception record in the upper right corner)-Information to view interception information.

②Funtouch OS 3. 1 to 3.2: Blacklist interception information cannot be viewed;

3 3 ③Funtouch OS 3.0 the following systems: I housekeeper-harassment interception-information interception view;

4. Whether to download the third-party software with the function of receiving short messages, and if so, try to uninstall the software;

5. Enter Settings-System Upgrade to check whether the mobile phone is the latest version. If not, you can try to upgrade to the latest system. Some iQOO UI version /Funtouch OS9.2 models need to be set up-My device-iQOO UI version /Funtouch OS version, so check and update the system.

6. Try to replace the SIM card;

7. Restore all settings:

①fun touch OS 9.2/ikomonster UI and above: Enter mobile phone settings-system management-backup reset-restore all settings;

②Funtouch OS 9.2 or below.

Go to Settings-More Settings-Backup and Reset/Restore Factory Settings-Restore all settings.

8. You can enter vivo official website-Services-Online Customer Service-Enter labor and consult online customer service feedback.