How to return the red rice mobile phone?

1, buy a mobile phone in Xiaomi. And you can return it for 7 days without reason. Logistics freight is borne by the buyer, and SF Express is generally required.

2. The premise of returning the mobile phone is that there is no man-made damage, no water, no bumps and no scratches. Before returning the phone, you should restore the factory settings in the reset and backup in the advanced settings of the phone, and exit the account at the same time.

3. Apply for after-sales return in the order within 7 days after receiving the goods. Customer service will contact you to confirm the return request, and then send a text message to tell you the return address.

4. After the customer service receives the goods, there will be a special person to test them. No problem, the order will show that the return is successful and the payment will be returned to you within 15 working days.

5. If Alipay is used, the payment will be returned to Alipay. If a credit card is used, the payment will be returned from Alipay to the credit card. If it is a bank card, it will not be returned to the bank card. It can be reflected in Alipay to the bank card.

6. If there is something wrong with the mobile phone, it will be displayed in the order of refusing to return it, and the mobile phone will be returned to you again.