What's the matter with Samsung mobile phone opening SMS?

If the phone prompts "Information Stop", the suggestion is: 1. Clear data: Settings-Find Application Manager-(All)-Information-(Storage)-Clear data. Note: Clearing data may result in the loss of information data. 2. If it doesn't work, please turn off the phone and restart it. 3. Update the mobile phone system version. Note: Please back up the data in the device before upgrading. 4. If it is the latest version, please back up the data (contacts, photos, etc. ) and then try to restore the factory settings. If the problem still exists, it is recommended that you take your mobile phone, purchase invoice and warranty card to the local Samsung after-sales service center for testing.