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What is screen calling software?
Introduction of calling software:
1. Customer information pops up when calling. When a customer calls, the incoming call pop-up management software of "LaiDentsu" can quickly pop up the detailed information of the customer (such as name, phone number, address and ID number), business records (such as consumption records and points) and other related preset information on the computer. If the incoming number is a strange number, the operator can ask and add customer information while answering the phone. Unless the system has a "data lock", even the database of third-party software can still be added without obstacles. When the program is minimized or hidden, the program prompts the incoming call information by sliding out of the prompt box in the lower right corner.
2. Display the calling number card type, ownership, area code and postal code information. The management software of incoming call screen has intelligent learning function, which can automatically extract and display the local and Internet attribution information. Received calls, missed calls and dialed calls in the call record are displayed in different colors, which is more intuitive. There are also rules for capturing incoming calls, which support the processing of special numbers such as group numbers and business numbers.
3. Listen to the line number. The incoming call screen management software of "incoming call" can add the interception line number in the software settings, and the incoming call and outgoing call of other lines can be easily mastered by this machine.
4. Transaction reminder function. Users can set the reminder content in the transaction reminder interface, and the "Today Reminder" window will pop up every time the software is restarted.
5. Telephone recording function. Can record incoming calls or outgoing calls, and can set the recording method. Supported recording methods are: automatic recording, press key to start recording and no recording.
6. Phone and SMS filtering function (blacklist and whitelist). Intelligent identification of incoming calls. If the number is in the black and white list, the system will hang up automatically. You can also set a white list, listing only the phones that can be dialed; The short message filtering function avoids the waste of short message resources for users.
7, incoming voice broadcast function. You can turn on the voice broadcast or music reminder function of incoming calls. The content and speed of voice broadcast can be set freely.
8. Customer phone memo management. Call content can be instantly memorized, and can be viewed, edited and deleted at any time.
9. SMS, group sending, hanging up SMS, and cyclic sending. Operators can edit short messages on the computer, or copy short messages from the short message library and send them to selected users (groups). The receiving number supports external batch import. Short message content can be inserted into variables. You can manage SMS sending records. And it has the function of intelligently excluding non-mobile phone numbers to help you save short message resources. When the calling number is a mobile phone number, the software can automatically reply the corporate promotion information to the caller, which can enhance the corporate image on the one hand and facilitate the caller's memo on the other. You can set up cyclic short messages. By setting the cycle type and time, you can send short messages to users according to the specified cycle, and the content of short messages can be inserted into variables.
10, SMS template. You can add a short message template or set the edited short message as a short message template, which is convenient for users to send common short messages.
1 1, customer data management function. You can easily modify, delete and write customer data using the Data Manager.
12, Baidu. For unfamiliar calling numbers, you can search for their online traces on Baidu.
13, Incoming call information management and statistics. In the "Incoming Call Information Bar" or "Recent Calls" form, you can view the incoming calls at xx, xx minutes and xx seconds on a certain day of a month, and click the number to display the relevant information of the customer. The call statistics function supports table format and column icon type, so that all telephone business data can be seen at a glance, and it is easy to grasp the daily telephone volume.
14, system pause function. When the operator leaves, the system pause function can be used. Unless the operator himself enters the password, no one can view and operate the software to ensure the security of system data.
15, playing audio files automatically off-hook. It can automatically go off-hook, play publicity and notification advertisements to incoming users, and realize that no one answers the phone.
16, software dialing and callback functions. You can use software to dial and hang up, which is convenient and fast, saves working time and improves working efficiency.
17, refined rights management. The software can finely control the operator's authority and ensure the security and stability of the software and data to the greatest extent.
18. The calling information of the client can be displayed individually. Each client displays different call records and related services from other clients.
19, program skin changing function. Users can adjust the style scheme and color according to their own preferences, which is more humanized.
Hehe, adopt it if it is useful. I went online to find it, hehe ~ ~ ~
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