The courier who sent the courier returned the order information and could not cancel the order.

Once the courier is returned, only the sender can cancel the return and contact the courier. The specific operation includes the following steps: first, open the "Taobao" APP on the mobile phone page. Second, click "My Taobao" on the page. According to my experience, the parcel return can't be cancelled, because after the return, you have successfully applied for manual customer service audit, and the logistics has been involved in express delivery, so you can't cancel it. This cancellation is due to Tong Tong's inquiry about you. If your courier is sent, I want to call the customer service phone of the courier company and ask where your courier is. If it is out of the market, it is very simple. We must first observe the way the courier shows the returned parts. For example, some couriers will display the words returned parts, returned parts and rejected parts in the logistics information. In the software, switch the options to "Logistics Process Information" and "Include" in turn, and enter hello in the blank box. When your courier has not been returned, you can contact the courier company that received the goods to help cancel the recall. Just send the courier number and consignee information to. If the courier is already on his way back, you can't cancel the call. If the courier has been sent, contact the merchant halfway, and the merchant can apply to the courier company for interception. When the courier arrives at the distribution network, he will return the original order directly instead of going to 1. First, it is recommended to contact the courier company. In this case, it is recommended to contact the courier company first to see how the company specifically stipulates it. Generally, the courier and the user negotiate when to send the package, and the package will not be returned easily. If you still can't contact the courier company in 3 to 7 days, find out the specific situation and apply for delivery or send it back directly. Usually, an unsigned courier will be returned to the sender's address in the same way. Let's see if the logistics has been returned for signature. 1. If the recipient wants this item and the courier hasn't delivered it yet.