Netease mailbox retrieval?

1. Enter Netease email in the search bar of the browser page, enter the Netease email login page, and enter the email account. If the password entered many times is incorrect, you can click the Forgotten Password below.

2. Enter the security verification page, send SMS to the specified number, and enter the mobile phone number below to send SMS. If you are still using the previously registered mobile phone number, just use it, so that you can reset the password directly. If the registered mobile phone number is not used, please enter the current mobile phone number and send a text message.

3. After the SMS is sent, you will enter the Netease account repair page, and the system will prompt you to prepare a mobile phone that can be used normally, as well as an ID card. When you are ready, close the prompt page, enter the email account number and mobile phone number on the account repair application page, send 1 to the fixed number, then enter the picture for verification, and click OK.

Then enter your real name, ID number, upload the front and back of your ID card, and then enter your contact email address and mobile phone number, because the customer service may call you back to confirm.

5. Next, you need to provide detailed information about the account used before, such as whether it was registered by yourself or given by a friend. Certificate number, time and place of registration, which programs have been used and in which region, etc. The higher the consistency between the information filled in and the actual situation of the account, the greater the possibility of getting the account back.

6. You can also provide passwords and secret guarantees that you have used before. If you can remember them, you can fill them in accurately, which will help to repair the account. If you don't remember them, please click submit below.

7. After successful submission, it usually takes about three hours to wait patiently. The system will provide you with an account number and password for your return visit. You can make an inquiry online, but you usually get a short message. If the repair is successful, you can reset the password. If the repair fails and more information related to the account cannot be provided, the account cannot be used.