Why can't I download my new Samsung i9 100g to the subway parkour?

Hello, thank you for using Samsung products!

According to your description, there may be compatibility problems with the third-party software you downloaded. It is recommended that you uninstall incompatible software or try to install other software versions.

If the problem still occurs after operation, it is recommended to restore the factory settings of the mobile phone (Settings-Privacy-Restore Factory Settings). Before restoring the factory settings, please back up the important data stored on your phone in advance, such as phone book, SMS, photos, video files, etc. Because everything stored on the phone will be lost after the factory settings are restored.

If this phenomenon still occurs after the mobile phone is restored to the factory settings, it is suggested that the mobile phone be sent to Samsung's local service center for further inspection by engineers. For information about Samsung's designated authorized service center, please visit the following website:

/support/location/supportservicelocation . do？ Page = service. Location and place. cid = cn _ support _ contents _ service _ location _ 130508

I hope the above reply will help you, thank you!

Welcome to Samsung Electronics official website for more information: