What do you need to check the phone records in the business hall?

Checking the call records in the business hall requires an ID card and a mobile phone card.

1. If you know the service password of your mobile phone card and want to check the call records, you can directly enter your mobile phone number and service password on the self-service machine in the business hall.

2. If you forget your password or don't know it, you need to take your ID card to the business hall or use SMS to reset your password.

3. If you are not yourself, you have no right to check the call records. In legal cases, the procuratorate and the police can provide proof, and the operator can assist in the investigation of call records. There is also the operator's staff who have no right to inquire without the user's application.

4. Article 66 of the Telecommunications Regulations stipulates that no unit or individual has the right to inquire about telecommunications except public security, national security and procuratorial organs. However, as the Telecommunication Regulations were formulated by the State Council and belong to administrative regulations, its legal effect is far lower than that formulated by the National People's Congress and its Standing Committee.

Extended data:

The method of inquiring call records in online business hall;

1. Open Baidu and enter "China Mobile Online Business Hall". In the search results, click to enter China Mobile official website.

2. Go to the homepage of China Mobile's online business hall and click the "Login" instruction above.

3. Select "Dynamic Password" to log in, enter the mobile phone number and the dynamic password received by the mobile phone, and then click "Login".

4. After logging in successfully, click "My Mobile Phone" and select "Detailed List Query" in all pop-up menus.

5. When inquiring the call record, the confirmation window of secondary authentication will pop up, asking for entering the service password or dynamic password again, and then click "OK".

6. Enter the detailed list query page, you can choose the query method according to your own situation, select the corresponding start time and end time, and finally click "OK" to find it.

Baidu Encyclopedia-Call Records