How to write a short message for after-sales return visit

Dear customers, hello! Thank you for using our products. In order to serve you better, I would like to ask you about the convenience and shortcomings brought by our products, so that we can make progress in time. Thank you!

Hello, excuse me for a few minutes. I'm from XX Company. I wonder if you are satisfied with the XX items you bought in our store last time. In order not to delay your time, please tap your keyboard. 1 satisfactory, 2 fair, 3 poor. Thank you for your cooperation. I wish you a happy life.

Writing idea: Don't write directly, but pay attention to changing the description angle in time to make the description more specific and give readers subjective feelings. Clear, natural and clear, not messy, pour out your thoughts and feelings.

Extended data:

Return visit process:

Full preparation-greetings-self-introduction-explanation of intention-specific explanation-communication afterwards.

The first step of successful customer return visit: a well-structured and well-arranged questionnaire is the first step of successful return visit. When you pick up the phone and prepare to call the customer for a return visit survey, have you designed when to use open-ended questions? If these are not prepared in advance, it will be the beginning of a bad communication.

The second step of successful return visit to customers: choose the return visit time pertinently, and don't return visit when customers are busy or resting.