There is no arrears on the mobile phone, and you can't receive short messages.

You can check whether the mobile phone mailbox is full first. If it is full, please delete some information. If you still can't get it after deleting it, you can change the machine or card to see if it is a hardware factor; After eliminating the above reasons, you can try to test whether it can be received in other places to see if it is the reason for the weak local signal. If there is no problem above, please take the purchase invoice to the after-sales service center for repair.

Demonstration model: Iphone 12

System version: ios 14 Take Iphone 12 and ios 14 as examples: 1. Please check whether the mobile phone mailbox is full first. If it is full, please delete some information.

2. If you still can't get it after deleting it, you can change the machine or card to see if it is a hardware factor.

3. After eliminating the above reasons, you can try to test whether it can be received in other places to see if it is the reason for the weak local signal.

4. Fill in the wrong number. This is the simplest but most likely reason. You can check whether there is an error in the number sent by the sender.

5. Interception is set on the mobile phone. When our mobile phone is set with interception function, we can't receive short messages. Just modify the settings.

6. If there is no problem above, please take the purchase invoice to the after-sales service center for repair.