Huawei nova8 mobile phone has a virus. What should I do?

Cell phone poisoning can be carried out as follows:

1. It is recommended to update the virus database and carry out antivirus:

Mobile phone housekeeper > "gear icon" > network virus killing, only when WLAN or all networks are connected.

2. If the problem is not solved, it is recommended to restore the mobile phone to the factory settings:

Restoring the factory settings will delete the data in the device, including accounts, system settings and data, installed applications and their data. In order to avoid the loss of important data, it is recommended to back up the data in advance (QQ and WeChat need to be backed up separately), and be careful not to back up suspicious applications to avoid being poisoned again when recovering.

Enter Settings, search and click Restore Factory Settings, and complete the operation of restoring factory settings according to the screen prompts.

3. If the problem cannot be solved after the factory settings are restored, the virus may have tampered with the system files. It is recommended to back up important data in advance (QQ and WeChat need to be backed up separately), and bring the purchase voucher to Huawei Customer Service Center for testing and processing.

4. Tips:

(1) It is recommended to download and install applications in the application market to ensure system security. In daily use, it is not easy to click on unknown links.

(2) Feedback the link of the poisoned website to Huawei's after-sales service hotline, and the mobile phone housekeeper will add the website to the background monitoring. The next time you visit or other users visit this kind of website, the browser will send out a reminder to avoid accidental clicking and poisoning the mobile phone.