Can I refuse the express delivery from Cainiao Station? Why refuse?

Cainiao Station can refuse to accept the goods on its behalf. However, you must contact the person in charge of the Cainiao Station in time to indicate that the express delivery will not be returned. Otherwise, if you do not pick up the express delivery after the expiration date, it will be returned to the express delivery station. However, Cainiao Post has the right to refuse your other packages in the future.

After the courier arrives at Cainiao Post, Taobao will display the sign for receipt at the post, and the customer will receive a message to pick up the package themselves; if the customer refuses to sign, they only need to contact the corresponding courier company and return the package.

1. If you apply for a refund only when the seller has shipped the goods, and the goods are sent to the collection point/express locker, you need to apply for a return and refund after picking up the goods, and You will be responsible for return shipping costs.

2. If you reject the order by mistake, please contact the courier corresponding to the rejected order to see if it can be returned. As for the goods that you originally needed to refund, you can apply for return and refund, and you can get a normal refund.

3. If the seller has shipped the goods, if the goods are intercepted without reason, the buyer will be responsible. If there is a problem with the goods and the goods are rejected, the return postage will be borne by the seller.