Guangzhou Nansha taxation creates a new interactive scene.

Make an appointment to see the house in the cloud, and cooperate with other departments in real time. Guangzhou Nansha Tax will create a new interactive scene.

In order to further deepen the reform of tax collection and management, and implement the spirit of "immediately promoting government services+zero running" in Guangzhou Nansha Overall Plan for Deepening All-round Cooperation between Guangdong, Hong Kong and Macao (hereinafter referred to as "Nansha Plan"), Guangzhou Nansha District Taxation Bureau deepened the "experimental field" of tax reform, created a new interactive scene of tax collection and management, and launched a cloud conference room with online reservation, instant peer-to-peer and inter-departmental collaboration to provide taxpayers with more personalized services.

See you for booking cloud+remote connection.

"Notice of successful business appointment: You have successfully made an appointment for consulting business on difficult tax and fee issues." Wu Jingli of Potassium International Investment (Guangzhou) Co., Ltd. received a short message, and the reservation of Yunhui Guest Room was successful. By making an appointment in a small program, selecting the theme of the conference guests "Consultation on Difficult Issues of Taxes and Fees", then choosing the appointment time according to your own time, and inputting the meeting contents and participants' information, the whole appointment process can be completed. Wu Jingli said that the whole appointment process went smoothly.

Taxpayers remotely connect with the tax department through the cloud conference room.

After receiving the taxpayer's appointment, the tax officers invite their counterparts in the bureau and other relevant departments of the district government to attend the meeting according to the specific needs of the taxpayer, and conduct remote video connection with the taxpayer at the appointment time. The whole online process is smooth, efficient and convenient, and the experience is very good.

Instant peer-to-peer+team consultation

With the change of business environment in Nansha District, taxpayers' demand for tax payment services has gradually become personalized and refined. The person in charge of the tax service department said: "Nansha is in a stage of rapid development, and a good business environment has attracted many enterprises to settle in. Especially after the promulgation of Nansha plan, the business scale and development direction of different enterprises are different, and tax-related matters will be more or less difficult. We attach great importance to this. The establishment of Yunhui living room is to provide taxpayers with an interactive collection of tax and fee consultation, team counseling, professional answers and business acceptance. Through the deployment of tax business backbone to form a tax consulting team, point-to-point instant connection, effectively and accurately answer taxpayers' difficult questions. "

The staff of the tax department answers taxpayers' tax-related questions online.

Through the fast consultation channel provided by the cloud living room module, taxpayers can express their tax-related needs in an illustrated way, and the tax team can make use of their professional advantages to prepare in advance for the needs expressed by taxpayers, patiently and meticulously explain to taxpayers during formal talks, realize zero-distance communication between taxpayers and tax officials, and directly and quickly complete complex business consultation.

"During the formal talks, I told the tax officials in detail about the specific situation of the company and sent them the tax-related information. The tax officials immediately helped to analyze them one by one, and the answers were particularly organized, answering the big question of whether the overseas personnel of listed companies can enjoy the corporate income tax and personal income tax concessions in the Nansha plan. Thanks to Yunhui Guest Hall for providing taxpayers with a fast and efficient channel to consult difficult tax issues with the tax authorities, so that the company can enjoy preferential policies in time, effectively revitalize the capital flow and inject'. Wu Jingli of Potash International Investment (Guangzhou) Co., Ltd. told reporters.

Cross-departmental collaboration+fast processing

In addition to professional team counseling, Yunhui Guest Hall can also cooperate with other departments to provide taxpayers with special comprehensive services and deal with complex tax-related matters quickly. Yunhui Living Room establishes an inter-departmental cooperation mechanism, integrates the administrative service resources of various business departments, tax source management offices and relevant departments of the district government through smooth information exchange channels, and provides taxpayers with "one-on-one" comprehensive handling services after the expert team puts forward effective solutions through the "one enterprise, one scheme" difficult problem handling mode, so as to ensure that taxpayers can handle difficult problems quickly and avoid the situation of running at both ends and shirking each other.

Compared with the traditional telephone consultation or office consultation, Yunhui Guest Hall has obvious advantages in remote connection, accurate team counseling and quick handling of cross-departmental cooperation, creating a brand-new interactive scene of tax collection and management, which is another exploration of the intelligence of cloud services of Nansha District Taxation Bureau in Guangzhou.

"In the future, Guangzhou Nansha District Taxation Bureau will launch more smart tax innovation measures one after another, providing taxpayers with new ways of interactive scene services such as personalized consultation, interview and negotiation, and creating an international, convenient and rule-based first-class business environment for the Bay Area." The person in charge of the Tax Service Section of Nansha District Taxation Bureau in Guangzhou said.