Cell phones can make phone calls and send text messages, but they can't surf the Internet.

1, network signal receiver failure, resulting in abnormal function;

2. At that time, the signal quality in this area was poor;

3. The system settings are incorrect.

The solution is:

1. Go to the service center where you bought the mobile phone and ask professionals to check and repair it;

2. If it is online shopping, you need to contact customer service to negotiate whether to send it back to the manufacturer for inspection, maintenance or re-exchange;

3. Go to the mobile phone professional service site and ask professionals to help restore the system settings and repair the Internet access function.