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How many days is the limitation of claims for Xinhua Life Insurance?
Xinhua Life Insurance provides fast claims service, and the results can be known within two days for small claims of general individual customers and general claims below 5,000 yuan; For complex and difficult claims, the result can usually be known within 30 days.
Extended data:
Insurance claim settlement refers to the behavior of the insurance company to perform the compensation or payment responsibility according to the contract when the property or personal life of the insured is damaged due to an insurance accident, or when other insurance accidents agreed in the policy require payment of insurance money, which directly embodies the insurance function and fulfills the insurance responsibility.
To put it simply, insurance claim settlement is the behavior of the insurer to deal with the claim made by the insured after the risk accident of the subject matter insured occurs. In insurance management, insurance claim settlement is the concrete embodiment of insurance compensation function.
There are two ways for insurance companies to claim compensation from policyholders according to insurance contracts: compensation and payment.
Compensation corresponds to property insurance, which means that when an insurance company is out of danger, it will compensate the insured for the loss based on the insured amount according to the damage of the insured property. Insurance compensation is compensatory, that is, only the actual loss is compensated, which is equivalent to the value of the damaged property at most, but never exceeds its value.
Life insurance is based on human life or body, because human life and body cannot be measured by money, so the damage caused by life insurance to life or body cannot be measured by money.
Therefore, when out of danger, the insurance company can only pay the insurance premium to the insured or beneficiary within the amount agreed in the policy. That is, life insurance pays insurance money in the form of payment.
Insurance claims must be filed within the limitation period. If the insured or beneficiary fails to file a claim with the insurer after the limitation period, providing the necessary documents and receiving the insurance money will be regarded as a waiver of rights. Different types of insurance have different time limits. Claim limitation of life insurance
Generally 5 years; The limitation of other insurance claims is generally 2 years.
The limitation of claim shall be calculated from the date when the insured or beneficiary knows the occurrence of the insured accident. After the occurrence of an insurance accident, the applicant, insurer or beneficiary shall immediately stop the insurance and report the case, and then make claims.
After the applicant claims, if the insurance company thinks it is necessary to pay the relevant certificates and materials, it shall promptly notify the other party in one lump sum; After the materials are complete, the insurance company shall conduct verification in time, and if the situation is complicated, it shall conduct verification within 30 days and notify the other party of the verification results in writing; For the insured, the insurance company shall pay the compensation within 10 days after reaching the compensation agreement; For those who do not belong to the insurance liability, a notice of refusal to pay compensation shall be issued within 3 days from the date of approval and the reasons shall be explained.
The insurer's claim review time shall not exceed 30 days, unless otherwise agreed in the contract. However, within 10 days after reaching an agreement on compensation or payment of insurance benefits, the insurance company shall fulfill its obligation of compensation or payment of insurance benefits. In addition, if it is verified that it does not belong to the insurance liability, it shall issue a notice of refusal to pay compensation within 3 days from the date of verification and explain the reasons.
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