How to inquire about packages in telecom?

There are four ways to self-query telecom mobile phone packages and their usage, mainly the following four ways: self-query by calling telecom customer service phone, query by SMS instruction, query by handheld business hall and query by computer online business hall.

First, the telecom customer service telephone self-service voice query

Customer service telephone inquiry is the simplest method. Just dial 10000 and follow the voice prompts. If you don't understand, you can press "0" to select manual service after the call is connected.

Second, the SMS command query

In order to make it convenient for everyone to inquire about the usage of the package, account balance and telephone charges, China Telecom has launched a short message inquiry platform NO. 1000 1. You can directly send the corresponding query instruction to 1000 1 on your mobile phone, and you can receive the relevant content replied by the telecom short message platform in a very short time. Telecom's SMS query instruction is:

10 1- Real-time call charges

102- account balance

103- Last month's bill

104- Historical Bill

105- integral query

107 points exchange record

108- Package Consumption Inquiry

1 10- payment record

Third, the handheld business hall query

Pocket business hall is the built-in query software of telecom smart phone at present. As long as you move your finger, you can check the phone bill balance, phone bill and package usage through the handheld business hall after surfing the Internet.

Fourth, online business hall inquiry

Online business hall inquiry is the most comprehensive and clear inquiry method at present. In the online business hall, you can check the phone bill, user information, package usage and other related information.