What are the steps for a return call from a real estate client?

Steps for real estate consultants to return visits to old customers who have completed transactions:

1. When returning the visit, first express gratitude to the old owners;

2. Let the customers know Remember your name and the project you are working on;

3. Timely convey the product information or activity plan to be delivered;

4. If permitted, ask the customer about the current situation There are product reviews (to close the relationship with customers).

The best timetable for contacting customers by phone

1. Based on the week

Monday is the first day of work after the weekend. Customers definitely There will be a lot of things to deal with. Generally, companies hold business meetings or arrange work for the week on Monday, so most of them will be very busy. So if you want to contact business, try to avoid this day. If we have something urgent to do with a client, we should avoid the morning time and it would be better to choose the afternoon.

Tuesday to Thursday are the most normal working hours and the most suitable time for telephone service. Telephone service personnel should make full use of these three days. This is also the key to good or bad performance.

Friday is the end of the work week. If you call at this time, you will probably get the answer, "Let's contact you next week!" This day can be used to conduct some research or make appointments.

2. Take one day as a standard

From 8:30 to 10:00 in the morning, most customers will be busy doing things during this time. At this time, they have no time to take care of business calls, so At this time, the telephone operator may wish to make some preparations for himself first. Of course, this time period is when I am in Shanghai, you can adjust it according to your situation in Shandong.

10:00～11:00, when most customers are not very busy and some things will be processed, this period should be the best time for telephone marketing.

11:30 ~ 2:00 pm, lunch and break time, please do not call unless it is urgent.

There is a situation where you can fight, that is, you have been blocked by the front desk and unrelated people, and you want to try with someone else. In my experience, it is best to do it after 12:30.

< p> 2:00 to 3:00 pm. People will feel irritable during this period, especially in summer. Therefore, it is not appropriate to discuss business with customers now, but it is feasible to chat about things that have nothing to do with work.

From 3:00 to 6:00 p.m., work hard on the phone. This period is the best time for us to create good results. During this period, it is recommended that you do 20% more work than usual Do things based on quantity.

3. By occupation

Accountant: Do not contact at the beginning and end of the month, preferably in the middle of the month.

Doctor: After 11:00 in the morning and before 2:00 in the afternoon, the best days are rainy days.

Salesperson: Before 10:00 in the morning or after 4:00 in the afternoon, it will be better on the hottest, coldest or rainy days.

Pastor: Avoid weekends.

Administrative staff: after 10:30 am to 3:00 pm.

Stock industry: avoid after the market opens, preferably after the market closes.

Banker: before 10:00 am or after 4:00 pm.

Civil servants: During working hours, never before lunch or before leaving get off work.

Artist: Morning or before noon.

Pharmacy workers: 1:00 pm to 3:00 pm.

Catering industry employees: avoid meal times, preferably 3:00 pm to 4:00 pm .

Construction industry employees: early in the morning or at the end of work.

Lawyers: before 10:00 am or after 4:00 pm.

Teacher: After 4:00 pm, when school is over.

Retailers: Avoid weekends or Mondays, preferably 2:00 to 3:00 p.m.

Working class: It is best between 8:00 and 9:00 pm.

Housewife: preferably from 10:00 to 11:00 in the morning.

Newspaper editor and reporter: preferably after 3:00 in the afternoon. .

Businessman: It is best between 1:00 and 3:00 pm.

You must master these sales skills to get twice the result with half the effort.