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How to apply for a full refund of air tickets?
1. 1 Understand the air ticket refund policy.
Before applying for a full ticket refund, passengers need to know the ticket refund policy in order to better understand their rights. Generally speaking, air ticket refund policies can be divided into domestic air ticket refund policies and international air ticket refund policies. Specific policies can be found in the airline official website.
1.2 Prepare the materials needed to apply for air ticket refund.
When applying for a full refund of air tickets, passengers need to prepare some necessary materials, including air tickets, ID cards, travel itinerary, etc. These materials can be found in the airline official website or the airline customer service center.
1.3 Submit a refund application.
After collecting all the materials, passengers can submit a refund application, which can generally be submitted online or by calling customer service. When submitting an application, passengers need to provide ticket number, order number, ID number and other information for airlines to review.
1.4 pending approval
After submitting the application, passengers need to wait for the airline to review. The general review time is 1-3 working days, and the review results will be sent to passengers by SMS or email.
1.5 Confirm the refund
After passing the examination, passengers can confirm the refund. Generally, the refund will be received within 1-7 working days. Please consult the airline customer service for the specific time.
2. Precautions for full refund of air tickets
Passengers need to pay attention to some matters when applying for a full refund of air tickets, so as not to affect their rights and interests.
2. 1 Pay attention to the refund time.
When applying for a full refund of air tickets, passengers need to pay attention to the time of refund. Generally speaking, domestic air tickets can apply for refund within 24 hours before departure, and international air tickets can apply for refund within 72 hours before departure.
2.2 Pay attention to the refund fee.
When applying for a full refund, passengers need to pay attention to the refund fee. Generally speaking, the domestic refund fee is 10% of the ticket price, and the international refund fee is 20% of the ticket price.
2.3 Pay attention to the validity of refund.
Passengers should pay attention to the validity period of the ticket refund when applying for a full refund of the ticket. Generally speaking, the validity period of domestic air ticket refund is 1 year, and the validity period of international air ticket refund is 6 months.
Third, the advantages of full refund of air tickets
There are many advantages to a full refund of air tickets. Let me introduce it to you.
3. 1 Save time
A full refund of air tickets can save passengers time. Passengers can submit applications online without spending a lot of time to refund tickets at the airport.
3.2 savings
Full refund of air tickets can save passengers, and passengers can avoid the handling fee of air ticket refund, which saves a lot.
3.3 more convenient
Full refund is more convenient. Passengers can submit applications online or call customer service, which is more convenient and fast.
Fourth, summary.
The above is about how to handle the full refund of air tickets, I hope it will help you. When applying for a full refund of air tickets, passengers need to know the policy of air ticket refund, prepare all materials, submit the application, wait for review, confirm the refund, and pay attention to the time, handling fee and validity period of air ticket refund. Full refund of air tickets has many advantages, which can save passengers' time and be more convenient.
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