What should I do if China Life cannot contact the policyholder who paid the premium?

If you cannot be contacted, you can take the following measures:

1. If you are the policy holder and have bound your bank card or WeChat for automatic deduction, then you don’t have to worry about forgetting to pay the premium. , the insurance company will automatically deduct the corresponding amount from the account on each payment day.

2. If you are the insured and the policy holder is a relative or friend, you can try to contact the policy holder through other methods, such as phone calls, text messages, WeChat, QQ, etc., to remind you to pay the premium in time to avoid affecting the policy. Validity and Claims Rights.

3. If you are the insured and the policyholder is an unfamiliar person, there is a chance that you have been cheated. In the name of selling insurance at low prices, some criminals actually charge high handling fees or intermediary fees, then use false identity information to buy a low-value insurance, and then disappear. In this case, you should call the police promptly and complain or report to China Life Insurance.