Can't Pinduoduo evaluate customer service?

And now many buyers will look at the favorable comments in the store first when shopping, so can Pinduoduo directly ask customers for favorable comments? How to guide? You can't directly ask customers for praise, but you can guide them in the following ways: First, answer the buyer's logistics and after-sales questions positively, enthusiastically and professionally in the service attitude of customer service.

Just before the reception is over, customer service can guide buyers to comment.

Then there are small gifts related to the goods.

You can send a small gift related to the goods to the buyer at the time of delivery, and then let the buyer feel the sincerity and goodwill of the merchant, thus effectively reducing the bad reviews of the buyer and giving the buyer a favorable comment.

This is also a good skill to attract repeat customers.

Then there is SMS marketing, which can be opened in the background of Pinduoduo.

We can track the buyer by SMS after placing the order, and then inform the buyer that the goods have been packaged and delivered, pay attention to logistics information, print evaluation and so on.

In addition, you can show the praise of old customers on the baby description page and other places, which can not only promote the transaction, but also subconsciously guide the buyer's herd mentality, thus giving similar evaluations.

You also need to pay careful attention to the rules, in which the effective evaluation will generally be displayed two days after the consumer releases it, and then the platform staff will conduct a comprehensive review of the evaluation within the delayed time period.

After the audit is completed, the compliance assessment will be successfully displayed.

Merchants in Pinduoduo should pay attention to the fact that they can't directly ask buyers for favorable comments.

It is suggested to guide customers through the above methods, so that the obtained favorable rate can be displayed, otherwise it will be easily filtered out.

At the same time, merchants can't just improve the conversion rate of goods.