What is the reason for the failure of JD Finance's real-name authentication? It turns out that authentication is so difficult!

Jingdong Finance has gradually developed into a well-known platform in the Internet industry. If you want to open IOUs, IOUs, JD.COM Plus, investment and wealth management services, you must have real-name authentication to operate. According to user feedback, there will be various problems in the real-name authentication of JD Finance. Today, I collected some cases of authentication failure and put forward some solutions for you to have a look.

1. Why do you prompt that the real-name authentication of Jingdong Finance is occupied?

Since an ID card can only authenticate one account, it must be that your ID card has verified other accounts, so you need to contact the customer to retrieve the original account.

Reminder: Before you can get it back, you must cancel some services opened in your current account.

Your bank card has been signed. Please contact customer service to cancel the contract.

If the bound bank card is the following bank card, then you should contact customer service for processing.

China CITIC Bank Credit Card, Minsheng Bank Savings Card, Industrial Bank Savings Card, Agricultural Bank Savings Card and Bank of Ningbo Savings Card.

3.JD.COM prompts that "the bank card number is wrong or the card status is abnormal".

The main reason is that the card number is wrong, or the validity of the bank card has expired. It is also possible that the bank card is frozen, cancelled, locked and cannot be bound.

I suggest you try another bank card.

Four, prompt "identity information is wrong or online payment is not enabled, please check"

First of all, online payment must open a bank card. You can directly call the bank card to ask, and then take your ID card to the branch.

In addition, the bound bank card must be opened in person, and the name, ID number and telephone number should be the same as when the bank opened the card.

Five, in addition to the following documents, other documents can not be real-name authentication in JD.COM.

the identity card of the people's republic of china

Passport (foreign passport)

Home Visit Permit (Travel Permit for Hong Kong and Macao Residents to and from the Mainland)

Taiwan Compatriot Certificate (mainland travel permit for taiwan residents)