Classification of organizational management questions in the 2020 National Examination Structured Interview

In the structured interview for civil servants, organizational management questions, that is, planning and organization questions, are one of the common test questions, which mainly test the candidates' planning, organization and coordination abilities. The ability to plan, organize and coordinate is a basic quality necessary for employees in public institutions. For you, the work you face is complicated and complicated. You must have clear goals, make overall plans, rationally arrange various resources, and coordinate the relationships between all parties in order to do a good job. . The examination of the ability and quality of employees in public institutions is mainly reflected through planning and organizational test questions.

1. Characteristics of question types

So which interview questions are planning and organization questions? How to identify this type of question? What are the unified characteristics? With these questions, let’s start with Look at some public institution interview questions:

Example 1 Railway safety accidents occur frequently in the jurisdiction of your police station. You plan to carry out a "Care for Life" publicity activity in the government, schools, and villages. What do you do? To organize?

Example 2 You are a public employee at the Entry-Exit Border Inspection Station. The main leaders of your unit need to communicate with netizens on the unit’s portal website. How do you organize this?

Example 3 You are a staff member of the Youth League Committee and organize volunteers to carry out an activity to "obey traffic and travel safely". How do you organize it?

Example 4 In order to cultivate young people to establish a correct outlook on life and values, the unit wants you to organize heroes and models How do you organize a deeds study report meeting?

Example 5 You are a staff member of the tax bureau. A comrade in your unit violated the unit regulations and was punished. Now there is a clean government meeting within the unit. Educational activities are organized by you, what do you do?

Example 6 The leader asks you to organize a survey on the service quality of the tax department service hall, how do you carry out it?

Example 7 Your unit plans to hold a New Year tea party and invite foreign experts to participate. The leader has assigned you to organize it. How do you plan to organize it?

Example 8 You are responsible for holding a promotion meeting to promote national policies and projects to small and medium-sized enterprises. What do you want to do? What issues should we focus on?

Example 9: Frequent poisoning incidents have occurred recently in a leather factory. According to investigations, the company used inferior glue in order to save costs. The current government wants to organize an investigation of relevant companies as a publicity Person in charge, how do you do the preliminary preparations?

Example 10 The leader asked you to hold a symposium on tax services for individuals and enterprises. What do you think the key points are?

All of the above It is a typical planning and organization interview question, from which we can find some unique characteristics:

First, most of the questions are asked: How to do it? How to carry it out? How to organize it?;

Second, candidates are required to do one specific thing, organize a work, and carry out an activity.

To sum up, the planning and organization question requires candidates to plan, organize, and carry out a specific work or a theme activity. It can be a general theme activity, or it can be a specific form of activity, such as preparing a project, conducting surveys, organizing training, organizing meetings, organizing publicity, organizing competitions, etc. Among them, meetings, surveys or research, training, publicity, and competitions are the most frequently investigated activities in career editor interviews, and candidates need to focus on them. Of course, there are also some micro-execution questions that focus on examining the candidate's organizational coordination ability in a certain aspect through the specific organization and implementation of a certain stage of the entire activity organization and a certain detail of the organizational activity.

2. Classification of Question Types

In the past two years, from interviews with national civil servants to interviews with provincial and municipal civil servants and business editors, planning and organization questions have shown obvious changes in propositions. Trends, refer to the following groups of examples for comparison:

Group 1:

The May 4th Movement was an activity about ideals and beliefs. Now, the leader asks you to organize an event to commemorate the May 4th Movement. How would you organize it?

The May 4th Movement is an event about ideals and beliefs.

If you were asked to organize an event to commemorate the May 4th Movement, please list three themes and choose one of them to carry out.

Group 2:

The leader asks you to organize an activity of "reading a good book". How will you carry out it?

The leader asks you to organize an activity. "Reading a good book" activity, how do you think it can be organized to implement it?

Group 3:

The leader asked you to organize a seminar on elderly care issues. How would you organize it?

Group 4:

The leader asked you to organize a re-employment training for laid-off workers, what would you do?

Now let you How should you organize a re-employment training for zero-employment families and disabled unemployed people? And talk about the difficulties in this work.

We can see that the planning and organization questions in public institution interviews are shifting from focusing on macro-planning and organizational capabilities to focusing on micro-execution and specific implementation.

3. Assessment Elements

Planning and organization questions mainly examine candidates’ organizational and coordination abilities, which are expressed in the examiner’s score sheet as follows:

General definition: The ability to plan various activities for oneself, others, and departments, arrange time and related resources reasonably and efficiently, and coordinate conflicts that may arise in the process according to certain standards.

Operational definition: Make plans based on goals; see clearly the relationship between all aspects, make appropriate choices as needed, and make timely decisions; rationally allocate and place resources such as people, property, and materials to reflect candidates' planning and execution Ability, ability to obtain information.

Through the above description of organizational coordination ability, we can summarize the evaluation elements of planning organization questions:

1. Based on the work goals, foresee future requirements, opportunities and disadvantages , and make a plan;

2. The plan is feasible and operable;

3. The ability to execute according to the plan and the ability to adapt during the execution process;

4. The organization and implementation are rigorous, organized, orderly and prioritized;

5. Reasonably allocate and arrange human, financial, material and other relevant resources to ensure that people can make the best use of their talents and materials. , Do your best;

6. Be good at summarizing and improving, elevate perceptual understanding to rational understanding, and carry out work better.

4. Ideas and methods

We often emphasize that answering interview questions in public institutions should be based on evaluation elements, and at the same time pay attention to the layout of the answers, giving the examiner the impression of being both comprehensive and focused. . Another planning and organization question should be added to avoid templates and routines. The answer idea should not only take into account the overall situation of the activity, but also highlight the key points. Following this principle, the answer idea is summarized as "original intention" key points + countermeasures "summary", that is: < /p>

Original intention of the activity? Key solutions? Report summary

(1) Original intention of the activity

When answering questions about planning and organization, we usually first use "Original intention of the activity" as the answer At the beginning, briefly explain the significance of organizing activities to improve the level of answering questions. Mainly based on the keywords such as people, units, events, etc. in the title, we analyze and determine the importance of the activity, the effect to be achieved, the purpose, meaning, and purpose.

We often say that the first step in answering a question is to explain the "original intention" of the activity. In fact, it is to put a hat on the analysis of the entire question. But it should be noted that this "hat" must be natural, refined, and targeted. If you do not combine the keywords such as people, units, events, etc. in the question, this "hat" will easily make the answer fall into the misunderstanding of routine.

For example, no matter what kind of activities are required to be organized in the question, some candidates will always use "?" as the leader entrusts this activity to me. I will definitely live up to the trust of the leader and organize and carry out it well. nature, it is easy for the examiner to classify it as an "answer template" upon hearing it. It is often difficult to obtain high scores with this kind of beginning.

(2) Key solutions

First of all, candidates can elaborate on the key tasks of carrying out this activity based on the characteristics of the topic inspection activity. In this step of answering questions, candidates can highlight the problem by listing three to four key tasks and provide implementation strategies to solve it.

If there is no specific form of activity given in the question, for example: The May 4th Youth Day is coming soon, and the leader asks you to organize an activity, how will you carry it out?, this type of question requires the candidate to determine the content of the activity in advance Depending on the format, it can be essay writing, competition, party, travel, mountain climbing, photo exhibition, symposium, etc. No matter what the content and form of the activity are, as long as it can meet the background of the May 4th Youth Day, then focus on it.

If a specific activity form is given in the question, such as meetings, training, publicity, competitions, surveys, etc., then directly list the key points in the answer. The key contents will vary depending on the activity form. They are all different. We will help you sort out the specific content in the second section.

Note: The main expression in the answer content is very important. The reflection of planning and organization ability is increasingly focused on the examination of practical work ability. The secret of high-scoring expression is to associate with one's own living environment and combine practical operation. The experience of the content is applied to the questions. Of course, the experience and skills seen and experienced through other channels can also be applied to key points in solving the questions. When answering the questions, you can divide them into key points one, two, and three to show your own sense of hierarchy in answering the questions.

(3) Report and summary

After the activity, make a brief summary of the entire activity and make a beautiful ending for the answer, which is the summary link at the end of the activity or work. It should be noted that the answer content in this part should not be too much, it can only serve as the finishing touch and summary of the report.

There are four reporting and summary methods for reference:

(1) Summarize the results of this activity (based on the characteristics of the activity type);

(2) Summarize the expected results of this activity;

(3) Summarize the performance and work process of each staff member of this activity;

(4) Future work will expand the effect.

Candidates should pay attention to the following points if they want to answer planning and organization questions well: First, quickly determine the type of question and explain it in an orderly manner according to the answer ideas, so as to avoid disorder or even confusion in the narrative due to too many elements. Confusing; secondly, planning and organization questions involve various forms of activities such as surveys, meetings, training, publicity, receptions, competitions, etc. Each form of activity has its own characteristics. Candidates should contact the characteristics of each form of activity when answering questions. The theme of the event and organizational goals, and answer the highlights.