Why can’t I receive information on my bank card?

There are several possibilities for not receiving text messages:

1. The bank card has not activated the SMS reminder service, or the mobile phone number is reserved incorrectly;

2. Currently The account amount does not reach the SMS reminder amount;

3. The mobile phone or operator blocks the bank SMS number. If there is a problem with your mobile phone, you can change the settings. If you have any questions, please consult the operator's customer service;

4. Banking system problems may cause delays, or poor signal may cause information to be delayed or not transmitted;

5. The SMS fee deduction was unsuccessful for 2 consecutive months. The status is in arrears and no SMS reminder will be sent.

The methods for activating bank card SMS notifications include:

1. Bank counter activation: Cardholders bring their ID cards and bank cards to the bank counter to apply for activating the "SMS reminder" service. The lobby manager will direct us to the counter or self-service teller machine. It only takes a few minutes. It is very convenient and fast. After opening it, we can receive SMS notifications. Bind your mobile phone number according to the staff's prompts, then receive and enter the verification code to enable the SMS reminder service.

2. Customer service hotline activation: The cardholder calls the customer service hotline on the back of the bank card to receive manual service, and provides the card number, ID number and mobile phone number.

3. Self-service activation of electronic banking: self-service through electronic banking channels. Self-service banking mainly includes mobile banking and online banking. If we want to open it ourselves, we should open e-banking at the same time as applying for a bank card. After asking the lobby manager to help activate online banking and mobile phone, we can activate SMS service when needed in the future. It should be noted that banks’ SMS services require charges, but each bank’s charging standards are different. It is recommended that you consult the staff of each bank before choosing to handle it.

The benefits of activating bank card SMS: ensuring the safety of funds. After activating SMS, the bank card can receive SMS notifications of any fund changes, whether it is incoming or outgoing; if it is not activated, the bank card will be If there is a theft, you will not be able to get the news immediately, and your personal funds will be threatened. Therefore, it is beneficial to personal property management after opening.

Operating environment:

Redmi Note 9 Pro MIUI12.5.3